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workplace mediation conversion course

3 day course



Globis Mediation Group began running the Workplace Mediation Conversion Course in 2010 and has quickly established an enviable reputation in the marketplace for the quality of the course. Workplace mediation will continue to be a major growth area throughout 2018. The introduction of the new ACAS code are acting as prompts for employers, employee representatives and employment lawyers to commission more mediation cases. The business case for mediation in the workplace is compelling and this course has been designed to support an increasing number of civil/commercial trained mediators who are adding workplace and employment related mediation to their portfolio. 

Aim of the course

There are a number of subtle differences when mediating employment and workplace related disputes. This course will equip you with the skills needed to mediate these types of disputes effectively.In this course you will:

  • Learn about the differences between employment and workplace mediation
  • Learn how to apply the appropriate mediation skills for workplace disputes
  • Learn about the 7 step commissioning process
  • Understand the key phrases and terms used during workplace mediation
  • Learn how to link the mediation to organisation practices
  • Understand how to apply the business case for workplace mediation
  • Learn how to calculate the cost of conflict for an organisation
  • Learn how to draft a workplace related settlement agreement
  • Have the opportunity to practice by using real-life case studies
Despite being an employment lawyer already, I learned a lot and now feel much better equipped to conduct effective workplace mediations.
— Antony Sendall, Barrister, Littleton Chambers
Excellent, enjoyable course. Hard work!
— Sir Henry Brooke

Course content

Day 1

  • The changing world of work
  • Mediation advocacy
  • Background to the Gibbons review
  • History and likely future of mediation in the workplace
  • Employment and workplace mediation - any difference?
  • How to calculate the cost of conflict for organisations
  • How to use the so called “soft skills” to mediate successfully
  • The LAETR mediation cycle
  • The Mediation Timeline
  • How to draft a workplace settlement agreement
  • Party dynamics
  • Employment and workplace case studies

Days 2 - 3

  • Employment and workplace case studies
  • Follow up

Who Should Attend?

This course is ideal for solicitors, barristers, line managers or anyone who has trained as a civil/commercial mediator who would like to add workplace to their mediation portfolio.


Continuing Professional Development (CPD)

This course attracts Law Society and Bar Standards Board CPD Hours (10)


Enhance your knowledge of workplace mediation

Globis Mediation Group Director Clive Lewis OBE's, books and DVD. Please click here. 

Course dates and costs




Advanced booking discount to


If bookings and payment received 6 weeks prior to training


February 2020
4th, 5th, 6th
Location - Birmingham (venue tba)

October 2020
7th, 8th, 9th
Location - London (venue tba)

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