Difficult Conversations Training – new video

In the twenty first century, difficult conversations are everywhere. Whether we are at home, at work or in a social situation, unwanted subjects can be suddenly raised which demand you to do either one of two things: to tackle the conversation or to dodge it.

The Difficult Conversations training course and handbook have been launched in response to a growing demand from managers requesting help to prepare for situations they are facing.

The ten practical steps will help you understand that difficult conversations do not need to be as daunting as they appear, and will highlight the benefits that managing difficult conversations can bring to you as an individual, and to your organisation. The ten steps will teach you how to build confidence and skills in having and managing difficult conversations, still achieve business objectives and keep important relationships intact.

The Difficult Conversations training series has been developed by Clive Lewis OBE Founder of Globis Mediation Group, a UK leader in building better relationships in the workplace.

Helen Robinson2017