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Managing grievance and disciplinary procedures

2 day course



Do you fear a costly Employment Tribunal from a poorly handled grievance?
Are you clear on the appropriate use of penalties and sanctions?
Could you benefit from a skills training boost in this critical area? 

A poorly handled grievance and disciplinary procedure could be damaging for not only the bottom line of an organisation, but also its reputation. The risk of costly and time consuming Employment Tribunals can be greatly reduced if an organisation follows a compliant grievance and disciplinary process. Organisations need to ensure that managers are fully skilled and confident handling the disciplinary issues appropriately. Effective disciplinary procedures operate as a tool to quickly and cheaply resolve issues however they are often perceived as a tool with which to enforce sanctions. Organisations need to ensure that managers are armed with solid working knowledge of the procedures

Aim of the course

This two day course will equip delegates with the skills and confidence to effectively and safely handle grievance and disciplinary procedures. The course offers a thorough and practical exploration of this critical subject. Designed to offer pragmatic and workable solutions, the session will encourage the implementation of effective and compliant procedures. The session aims to equip all delegates with the knowledge of how to proceed with disciplinary action against an employee justly and complying with the current legislation.


Course content

This fully comprehensive two day course explores all areas of the grievance and disciplinary process including:

  • Risk to business – the potential impact of a poorly managed process
  • Informal or formal resolution?
  • Acas code of practice on discipline and grievance
  • The legal framework
  • Then role of ‘companion’
  • Defining, understanding and applying your organisation’s procedures
  • The appeals procedure
  • Investigations – when are they necessary and what is the process?
  • Recurrent issues
  • Best practice 

Who Should Attend?


Line managers, HR professionals and trade union representatives. 

Why train with Globis?

 We are dedicated to supporting organisations in building better relationships at work. With an unrivalled focus on improving employee relations we have supported many organisations, large and small all over the country. Our extensive experience in this field and our passionate, motivating trainers create a fully interactive training courses that deliver real world learning. 

Course dates and costs


£695 + VAT


Start time - 9.30 am - Finish time - 4.30 pm

September 2019
24th - 25th
Location - Birmingham

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For group bookings or to book the course by invoice


please contact us to discuss options on 0330 100 0809