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how to manage performance

1 day course



Performance Management doesn't have to be a scary phrase. This one day course is specifically designed to give you the confidence and the tools to manage performance on a day-to-day basis, and help you get the best out of your team.

Managing performance is one of the biggest concerns to managers across all industries and sectors. Not surprising really, considering that there is no official definition of the term 'performance management' and that 72% of managers struggle with holding difficult conversations.


Aim of the course

Imagine a scenario where you have a clearly defined performance management strategy. Every employee knows the value of their contribution and is motivated to achieve their fullest potential. Weaknesses are easily identified and addressed; your top achievers are recognised and retained...


Course content

Our one day training course "How to Manage Performance" will help you make this dream scenario a reality. The highly interactive workshop and accompanying handbook will equip you with the skills and confidence to:

  • Define key performance measures

  • Manage poor performers, high performers and 'coasters'

  • Deliver an effective appraisal programme with SMART goal setting

  • Motivate your team to achieve the best results possible


Who Should Attend?

This course will be of benefit to anyone working in a team leader, supervisor or manager capacity with the responsibility for enhancing the performance, engagement and conduct of individuals or teams. The content of this course is suitable for participants from all sectors and industries.

Course dates and costs


£449 + VAT


15% Advanced booking discount to

£381.65 + VAT

If bookings and payment received 6 weeks prior to training


20% Group Advanced booking discount for three or more delegates

£359.20 + VAT

If bookings and payment received 6 weeks prior to training


Start: 9.30am - Finish: 4.30pm

November 2019
Location - London

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For group bookings or to book the course by invoice

In-House Courses available

Please contact us to discuss options on 0330 100 0809