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how to manage bullying and harassment in the workplace

1 day course



Bullying and harassment are a risk to your health and well-being. Bullying and harassment are a risk to your health and well-being. Recent research indicates that 33.5million working days are lost each year in UK organisations due to bullying related absenteeism. The total cost of bullying for organisations in the UK can be estimated at approximately £13.75billion.Workplace bullying not only affects the target of the bullying, but also those that witness it. With workplace bullying increasingly on the agenda, mounting attention is being paid to the impact of workplace bullying on individuals, organisations and wider society. 

Aim of the course

This one day workshop has been designed to give you an understanding of the nature of workplace bullying and harassment.

It is a very good course and very useful in daily working life
I found it very useful and helped me to decide on positive actions for the future
Course was one of the best I have been on

Course content

By the end of the session, delegates will be able to:

• Define the terms ‘harassment’ and ‘bullying’ and appreciate the differences between the two
• Identify some of the behaviours associated with harassment and bullying
• Understand the principles associated with Dignity at Work
• Describe and use behaviours which demonstrate respect for colleagues
• Contribute to a positive working environment
• Know where to go for help or further information

The session will cover the following topics:


  • What is bullying?
  • What is harassment?
  • Examples
  • Case studies

Equality Act

  • Employment Act
  • Protected characteristics
  • Associative discrimination
  • Vicarious liability
  • Individual responsibility
  • New powers for Employment Tribunals

Appropriate and Inappropriate Behaviour

  • Defining respect
  • Dignity at work
  • Handling difficult conversations
  • Being assertive
  • Customer expectations
  • Individual responsibilities

Where to go for Further Information

  • Company policy and procedure
  • Line manager support
  • HR support
  • Colleague support
  • Websites
  • Revisit briefing outline

Who Should Attend?

Line managers, HR professionals, trade union representatives and equalities advisers. 

Course dates and costs


£449 + VAT


15% Advanced booking discount to

£381.65 + VAT

If bookings and payment received 6 weeks prior to training


20% Group Advanced booking discount for three or more delegates

£359.20 + VAT

If bookings and payment received 6 weeks prior to training


Start: 9.30am - Finish: 4.30pm

September 2019
Location - Birmingham

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