Three things

You are today where your thoughts have brought you. You will be tomorrow where your thoughts take you
— James Allen

I have three short things to include on this months missive. First, thank you to those who have already completed our Workplace Mediation and Conflict Resolution Survey.
This is the first time that we have ever attempted get a national snapshot in this way. If you can, I would also be grateful if you would be kind enough to bring the survey to the attention of HR professionals and colleagues from other functions across your network. The responses are coming in nicely but in order to ensure that the data is statistically valid we need a high response rate. For your time and help, I am very thankful indeed.

Second, you may recall late last year, the sequel to the highly popular ‘Difficult Conversations’ handbook was published. It is called ‘Difficult Conversations in Dementia‘. I have been asked to speak about the book at the NHS Expo at Excel London on 13/14th March. For those in the health sector who may also attend, I look forward to seeing you there.

Third, with a slightly different hat on, I am delighted that through our charity, we will be delivering a social and etiquette skills programme at a school, to a group of 24 pupils on Tuesday. This is part of the Bridge Builders Mentoring Scheme that I launched last October. It is a programme that promotes social mobility and employability.

Here is some context to this. After recruiting a number of work placement students over the years it seems to be that there is a gap in our education system. A number of those who have worked for us have lacked some of the core social skills that employers today look for as a prerequisite. The sort of skills I refer to are politeness, saying please and thank you, how to have a conversation, shaving before coming to work (I mean boys, not girls of course), dressing appropriately and being punctual etc. I found I made little ground trying to provide this feedback to the institutions that the placement students came from. I hope that this scheme will make a small contribution to filling the gap and equipping youngsters with key skills that they will need when they are faced with the reality of the world of work.

Finally, I had many messages after my missive last month about my personal story. Thank you. I know that I often place myself in a position of vulnerability with such personal stories but if they help someone it will have been worth it. By the way, try to remember: ‘Be a Tackler, not a Dodger’.