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Applied workplace investigation skills

2 day course



Are you increasingly being called upon to conduct workplace investigations?
Do you have concerns that your investigation final report might not stand up to the most stringent scrutiny from an external stakeholder?
Could you benefit from a confidence boosting session on conducting a robust workplace investigation? 

This two day course has been developed at the request of line managers to support them in conducting a solid, fair and effective workplace investigation. Employers are spending increasing amounts of resource addressing allegations of bullying, harassment, misconduct or discrimination. It is vital that organisations have access to expert investigators who are able to scope the case and comprehensively manage the whole process through to producing a solid final report.  

Aim of the course

This course will equip delegates with the skills and confidence to effectively and safely conduct robust workplace investigations. Designed to offer pragmatic and workable solutions, the session will allow delegates the opportunity to explore all aspects of a workplace investigation, from the wider business context, through the legislative framework to conducting unbiased and productive interviews. The highly interactive workshop will give a solid understanding of all elements of the process with ample opportunity for hands on practice. All of our courses incorporate tutor contact time, group work and case studies to provide transferable learning in a relaxed and positive environment.


Course content

The wrap around course covers all elements of workplace investigations over two highly interactive days including:

  • Determining the context of the investigation
  • Responsibilities of the employer and the role of the investigator
  • Legislative and statutory framework
  • Planning and investigation
  • The stages of an investigation
  • Honing the key skills of an investigator
  • Managing prejudice and bias
  • Fact, feedback, opinion – getting to the truth
  • How to produce a final comprehensive report that will stand up to scrutiny by internal and external stakeholders 
  • Resources
  • All delegates will receive complimentary investigator support pack which they can utilise to conduct investigations. The pack includes master copies of the following which can be adapted for use within the delegates’ organisations.
  • Workplace investigation protocol
  • Letters to various parties within an investigation
  • Robust final report template 

Who Should Attend?

Line managers, HR professionals, trade union representatives, in-house and external investigators.
The content is appropriate for investigations in bullying and harassment, grievance and disciplinary, complaints, misconduct and other types of investigations. 

Course dates and costs


£898 + VAT


15% Advanced booking discount to

£763.30 + VAT

If bookings and payment received 6 weeks prior to training


20% Group Advanced booking discount for three or more delegates

£718.40 + VAT

If bookings and payment received 6 weeks prior to training


Start time 9.30 am - Finish time - 4.30 pm

October 2019
16th - 17th
Location - Birmingham

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For group bookings or to book the course by invoice


please contact us to discuss options on 0330 100 0809