In the summer of 2010, Clive Lewis will be conducting a new series of Workplace Mediation Master Classes. Clive, a director of Globis, and author of The Definitive Guide to Workplace Mediation, has mediated hundreds of disputes and will be sharing his experiences throughout the Master Class series. You should register for these sessions if you want to learn more about the world of workplace mediation, improve your mediation skills, would like to become a mediator or want to set up or enhance your own mediation practice. The sessions focus mainly on workplace and employment mediation but will also touch on other important areas of mediation.  
 

The Master Class series will consist of the following core areas:

Session 1: Workplace Mediation in the broader context

• An overview of mediation in the UK
• The legal context
• The Jackson Review
• Latest developments in the mediation industry
• An insight into how the mediation market is growing
• The business case for workplace mediation
• Identifying the comissioners of mediation
• Mediation case study demonstration 

Guest speakers: Simon Madden, Head of Dispute Resolution - Ministry of Justice & Nick Riddle, National Helpline Director - Acas

Session 2: Overview of conflict and working with difficult parties
 

• Latest hot topics for people management
• The changing world of work
• Preventative and remedial approaches to conflict management 
• Communication skills
• Story telling
• Building rapport and listening techniques
• Ethical issues
• Working with difference

Guest speaker: Ken Cloke (US)

Session 3: Complexity and overcoming blockages in mediation

• Mediating team disputes
• Power imbalances
• Organisation change and conflict
• Reaching closure
• Forgiveness and reconciliation
• Asking dangerous questions
• Working with silence

Session 4: How to set up or enhance your mediation practice

• How to get started
• How to find work as a mediator
• Mediation documentation 
• Specialise or generalise?
• Conflict resolution systems design
• Who are the commissioners of mediation?
• The pitfalls
• Marketing your mediation practice

Guest speaker: Maria Arpa - Centre For Peaceful Solutions

Each delegate will receive a Mediation Master Class Certificate on completion of the training in addition to a Training Manual that includes forms and documentation that are useful in starting or developing a mediation practice .

The series will include contributions from prominent figures in the mediation industry. Classes will be practical and highly interactive. The aim of the sessions is to equip delegates with real skills that will be of value as you build your mediation career.  

Cost: £299 + VAT per session or £999 + VAT for the series. 10% discount is available for Globis Alumni 

Location: Central London

Dates:
Session 1 Tuesday 6th July

Session 2 Tuesday 20th July

Session 3 Friday 17th September

Session 4 Tuesday 28th September

Timings: Each session will begin at 09.30am and finish at 4.30pm


Book Now: Online booking

For further information please call 0330 100 0809.

CPD Points

This Master Class series attracts Law Society, Bar Standards Board and Civil Mediation Council CPD Hours

Please click here for details of the Globis Workplace Mediation Conversion Course

Please click here for information about Globis Mediation Webinars

For a small sample of articles on mediation by or including Clive Lewis please click below:

Chartered Secretary

Institute of Directors

BBC