This course is recognised by the ILM as a development programme.

Context

Bullying and harassment are a risk to your health and well-being. Bullying and harassment are a risk to your health and well-being. Recent research indicates that 33.5million working days are lost each year in UK organisations due to bullying related absenteeism. The total cost of bullying for organisations in the UK can be estimated at approximately £13.75billion.Workplace bullying not only affects the target of the bullying, but also those that witness it. With workplace bullying increasingly on the agenda, mounting attention is being paid to the impact of workplace bullying on individuals, organisations and wider society.  

Aims

This one day workshop has been designed to give you an understanding of the nature of workplace bullying and harassment. 

Content

By the end of the session, delegates will be able to:

• Define the terms ‘harassment’ and ‘bullying’ and appreciate the differences between the two
• Identify some of the behaviours associated with harassment and bullying
• Understand the principles associated with Dignity at Work
• Describe and use behaviours which demonstrate respect for colleagues
• Contribute to a positive working environment
• Know where to go for help or further information

The session will cover the following topics:

Definitions
• What is bullying?
• What is harassment?
• Examples
• Case studies

Equality Act 2010
• New Employment Act (October 2010)
• Protected characteristics
• Associative discrimination
• Vicarious liability
• Individual responsibility
• New powers for Employment Tribunals

Appropriate and Inappropriate Behaviour
• Defining respect
• Dignity at work
• Handling difficult conversations
• Being assertive
• Customer expectations
• Individual responsibilities

Where to go for Further Information
• Company policy and procedure
• Line manager support
• HR support
• Colleague support
• Websites
• Revisit briefing outline
 

Cost
 

£299.00 + VAT
Advanced booking discount of 15% to £254.15 + VAT 
Advanced multiple booking discount of 20% to £239.20 + VAT for three or more delegates
(Advanced discount requires bookings and payment to be received six weeks prior to training)

Interested in an in-house course? Call Helen Robinson on 0330 100 0809 for further information.

Dates

Timings
 

9.30am start
4.30pm finish
 

Who should attend?
 

Line managers, HR professionals, trade union representatives and equalities advisers. 
 

Book now - online booking

"It is a very good course and very useful in daily working life"
"Useful tools and techniques"
"Great presentation of a difficult topic"
"I found it very useful and helped me to decide on positive actions for the future"
"Very interactive session – enjoyed people’s different opinions, suggestions and knowledge"
"Course was one of the best I have been on"

To read further feedback on Globis Mediation Group's quality training course, please click here.

For further information, please contact Helen Robinson on 0330 100 0809 or helen.robinson@globis.co.uk
 
Globis provides a full suite of practical skills courses for managers in our ‘how to’ portfolio of training including – managing difficult conversations – effective appraisal skills for line managers – managing performance - managing sickness and absence