Leadership and Conflict

Resistance to addressing conflict in organisations, poses great risks. As organisations become more complex, they can fragment and create silos that exclude outsiders and exploit points of difference, sacrificing group harmony and team work. Successful leaders engage their people through compelling and tangible visions. They commit to these visions by encouraging open communications, confronting and resolving conflicts and supporting people in learning from their mistakes.

This 1 day course will demonstrate the value leaders add when issues of conflict are addressed and strategically managed.

Who should attend? : CEO's, MD's, functional heads, team leaders and HR professionals

This course covers:

  • Character and the leadership crisis
     
  • Leadership integrity
     
  • Building trust
     
  • What people demand from leaders
     
  • Why conflict in the workplace is increasing
     
  • Calculating the cost of conflict
     
  • Why we get stuck in conflict
     
  • The three options available to resolve conflict
     
  • Why distancing and coercion never work


Location: This course is available on an in house basis

Payment methods