Influencing Skills

The ability to communicate with and influence others plays an increasingly important role in today's world of work. Learning how to utilise these skills throughout ones career is likely to pay dividends as your career progresses. Why? Because your opinion will be sought, your input will be respected and your unique experience will be valued.

This one day course will help you understand more about how to influence key people such as your line manager and colleagues. It will focus on developing the skill areas that successful people come to rely on.

Who should attend? Line managers and contributing team members

By the end of the session, delegates will have learned:

  • How the Greek philosophy of influence can add value
     
  • How the listening continuum works and why it makes a difference
     
  • How the 'trim-tab' principle and circle of influence works
     
  • Why understanding the 7 levels of initiative can help your influencing ability
     
  • Why we don't communicate honestly
     
  • The importance of trust, integrity, consistency and constancy
     
  • The difference between moral and formal authority
     
  • The importance of positioning and format for influencing - which way is best?
     
  • How to approach a situation. Influencing - Case study

Location: This course is available on an in-house basis



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