How to Enhance your Communication Skills

The skills of active, empathic and responsive listening, communication, reframing, summarising and reflecting are key to the creation of successful organizations. In this course, participants learn through exercises and role plays how to listen within another persons frame of reference. Special emphasis is placed on communication in preventing conflicts, on relationships and context, and on improving team interactions.

Who should attend? : CEO's MD's, senior HR Professionals and senior managers

This 1 day course covers:

  • How to respond to difficult behaviours
     
  • How to surface and resolve emotional issues that stifle workplace effectiveness
     
  • How to influence upwards
     
  • How to communicate to resolve disputes between teams and colleagues
     
  • How to ensure that what you say is the same as what the receiver hears
     
  • Why ineffective communication can lead to reduced career progression

This course is only available on an in-house basis

Do you want to book this course? Please contact us on tel: 0330 100 0809 or email helen.robinson@globis.co.uk

Payment methods