National Employment and Workplace Mediation Certificate (accredited)

The National Employment and Workplace Mediation Certificate is Globis' flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.
 
This course is also available on an in-house basis, subject to a minimum group of 4. Please contact us on 0330 100 0809 or info@globis.co.uk if you would like to run this course at your organisation. Please also contact us to discuss training courses of shorter duration. 

 

Excellent course, which I hope to be the beginning of a journey!

Alison Middleton, Head of Reward and Employee Relations Baker & McKenzie LLP, September Open Course 2009

Learning areas

The course takes an in-depth look at the concept of mediation, its background, and its likely future as an alternative dispute resolution tool within the workplace. Delegates will learn both the theory and practice of workplace mediation. Delegates can register to do both units together or separately. Both units must be fully completed to receive full accreditation.

Who Should Attend?

 

HR professionals, employment lawyers, trade union representatives, senior and middle managers, team leaders and people dealing with difficult and sensitive issues.

Trainers

The training faculty at Globis is made up of skilled professionals with a mix of HR and legal backgrounds. All our trainers are experienced mediators.

Days 1-3 (Unit 1)

  • The difference between mediation and other alternative dispute resolution methods
  • How mediation fits with HR and other organisational processes
  • Why the grievance and disciplinary process will always fall short
  • How to use mediation to resolve rather than settle issues
  • Overcoming obstacles
  • Reframing
  • How to assist the parties in exploring and clarifying the issues and feelings involved and consider mediation as an option in resolving their difficulties
  • Previous mediation successes
  • Managing the mediation process

Days 4-5 (Unit 2)

  • Review of previous sessions
  • Assessed case studies 
  • Preparation for written assignments
  • Personal development planning


Continuing Professional Development (CPD)

This course attracts 16 hours Law Society and Civil Mediation Council CPD points.

Book Now: Online booking


2010 Course dates:

September 14 -16 & 22/23 - Gloucester - only 1 place remaining 
October 4-6 & 12/13 - Birmingham - fully booked
December 1-3 & 14/15 - London - 2 places remaining

2011 Course dates:
March 9-11 & 17/18 - London
May 10-12 & 19/20 - Birmingham
September 13-15 & 22/23 - Gloucester
December 5-7 & 15/16 - London
 

Cost: £1,895 + plus £75 accreditation fee + VAT

National Accreditation

Globis has developed an impressive track record for delivering high quality mediation training which has led to recognition and national accreditation. Our mediation training is accredited by the Law Society, Bar Standards Board and Open College Network. Globis are also members of the Civil Mediation Council.



The accreditation criteria for this course is in two parts. Firstly, days 4 & 5 are assessed days. Each course participant needs to demonstrate their ability to mediate a dispute by using the skills learned on days 1-3. There is at least 3 hours of observed assessment per delegate. A faculty member observes each session and provides 1:1 feedback to each delegate.

The second part of the accreditation criteria is written assignments. Globis ask each delegate to submit a written settlement agreement based on one of the case studies from the course. Delegates are also asked to complete an assignment that covers areas such as explaining the business case for mediation, outlining how mediation differs from other forms of dispute resolution and an evaluation of your strengths and development areas from the feedback you received from your faculty team member. Delegates have 14 days from the end of the 5th day of the course to complete the written assignments. 

Accreditation - Quality Standards

Globis know, due to feedback received from previous delegates that this course is challenging and demanding. Course participants who demonstrate the required level of competence through the observed case studies and written assignments will be awarded the National Certificate. The Foundation in Workplace Mediation Skills Certificate is awarded to recognise attendance and participation for course delegates who do not achieve accreditation. It is possible to be re-assessed at a later stage in cases where accreditation is not achieved first time round. 

Course Preparation

Course participants are required to undertake around 6 hours of pre-reading before coming on the course. This is for the course and handbook and case study materials. It is important to attend the course with an understanding of the mediation course prior to day one. It is also important that delegates have a good command of the English language as this will be required for both the practical and written assessments.


For information about our Workplace Mediation Conversion Course - click here

The Globis Mediation Toolkit makes an excellent deskside support tool to enhance your mediation skills - please click here for further information