Advanced Practitioner in Mediation Skills

Context

With the 2011 government consultation into resolving workplce disputes putting mediation firmly on the agenda, there has never been a better time to improve your skills as an employment and workplace mediator. If you have already trained as a mediator and would like an opportunity to sharpen and expand your mediation skills and understanding, then this course is for you. With mediation on the coalition government’s agenda, awareness of the benefits of mediation is spreading and demand for mediation skills is escalating. This course will enhance your mediation dexterity and increase your confidence of handling complex disputes. Delegates of this course will leave more confident and better equipped to successfully handle the most challenging of mediation situations.

Aim of the course

This course will: 

• Help you to deepen your knowledge of how mediation can help parties move from dispute to resolution
• Allow you to practise mediating confidential complex cases utilising case studies based on real life situations
• Increase your knowledge of the true costs of conflict
• Prompt you to consider how your mediation style can be adjusted based on the type of individuals involved in the dispute and heighten your understanding of the needs of parties
• Build on your existing and practised mediation skills, whilst challenging you to move out of your comfort zone and challenge yourself 

There are a number of complex case studies that delegates are challenged with over the 2 days, and you will be given one on one tutor support. 

This course is particularly useful if you are considering mediation as a career option, are seeking to enhance your mediation practice, want to be better positioned to help organisations understand the big picture, or simply want to become a better mediator.

Content

Day 1

  • Establishing the true cost of conflict
  • Exploring high conflict personality types
  • How to get through to difficult individuals
  • Understanding the business case for mediation at work
  • Asking dangerous questions
  • How to develop key mediation skills
  • Maths, science and conflict
  • Stereotypes and biases
  • Mediating disputes of difference
  • Moving from settlement to resolution
  • Case studies

Day 2

  • How to reality check whilst remaining neutral
  • Using feedback to make progress
  • Complex Case studies


Who should attend?

Trained mediators who want to improve and build on their skills.

Cost
 

£799 + VAT

Book Now: Online booking

2011 Course Dates

November 23-24 - London

2012 Course Dates

April 30-May 1 - London
November 20-21 - Gloucester

Prerequisites

Delegates need to have completed and passed a recognised accredited mediation course.

Course Leader

 

Clive Lewis OBE, Globis Mediation Group MD, and author of 'The Definitive Guide to Workplace Mediation', 'Difficult Conversations - 10 Steps to Becoming a Tackler not a Dodger' and 'Win Win: Resolving Workplace Conflict: 12 Stories', and a Civil Mediation Council board member.

Delegates will also have the option of a 1:1 coaching session.

Contact Helen on 0330 100 0809 or helen.robinson@globis.co.uk