Do you want to learn more about how to build better relationships in the workplace? Order your copy of The Definitive Guide to Workplace Mediation to learn more about the concept of mediation in the workplace and the time and money that can be saved by engaging conflict resolution strategies.

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Book + UK Postage £19.99Book + Next Day £21.78Book + International Shipping £28.98

This 3-DVD set is perfect for training courses, briefing sessions, seminars and workshops. If you're a HR professional, trade union representative, employment lawyer - or simply a hard-pressed line manager who needs to get to the facts and act on them effectively - then you'll find the mediation toolkit indispensible.

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Training DVD + UK Postage (inc. VAT) £146.99Training DVD + UK Next Day (inc. VAT) £148.78Training DVD + International Shipping (inc. VAT) £155.98

Definitive Guide - Audio Book - £23.99

This is the ideal product if you are always on the move, but want to enhance your conflict management skills. This easy to use CD offers learning to fit in with your lifestyle. The CD will provide you with the facts on workplace mediation and managing conflict at work. The perfect way to increase your knowledge and utilise travel time effectively.

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Audio Book + UK Postage (inc. VAT) £31.79Audio Book + Next Day (inc. VAT) £33.58Audio Book + International Shipping (inc. VAT) £40.78

Do you want to learn more about how to build better relationships in the workplace? This handy e-book will allow you to enhance your knowledge of workplace mediation.

This book presents a series of 12 stories that bring to life tales of difficulty and the role played by the author as a mediator and dispute resolution specialist. The gripping stories are told through the eyes of the author and contain the background to the conflict, the efforts made in attempting to achieve resolution and a set of observations on what happened. This book will be of benefit to anyone dealing with workplace conflict.
 

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Book + UK Postage (2 - 3 Days) £15.99Book + UK Next Day £17.78Book + International Shipping £24.98

This book is a revolutionary, groundbreaking and pioneering approach to what can be regarded as the otherwise arid study of conflict. The true (but anonymous) stories are a testament of the author's standing as an expert in the field. This book is ideal for those seeking a  fresh, honest approach to the study of mediation.
 

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Book + UK Postage (2 - 3 Days) £22.99Book + UK Next Day £24.78Book + International Shipping £31.98

In life you are either a tackler or a dodger. A tackler is a person who deals with situations as and when they arrive, regardless of their potential awkwardness or unpleasantness. They don’t procrastinate or put things off no matter how unappetising the impending conversation might be. This easy read book provides you with 10 simple steps to boost your skills and confidence allowing you to tackle, not dodge that difficult conversation.

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Book + UK Postage (2 - 3 Days) £12.99Book + UK Next Day £14.78Book + International Shipping £21.98

This audio book will help you to become a difficult conversation tackler, not a dodger, in 10 simple steps. At just 60 minutes long, this audio book is the perfect travel companion that will let you sharpen your skills and give you the confidence to tackle those difficult conversations. Click here to hear a sample of the audio book.

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Audio Book + UK Postage (inc. VAT) £20.99Audio Book + UK Next Day (inc. VAT) £22.78Audio Book + International Shipping (inc. VAT) £29.98

Redundancy is rarely looked upon as an opportunity, but that’s exactly what it can be. With the right planning and the right outlook you can turn what seems like a despairing situation to your advantage. With the help of real life case studies, a step by step plan of action and first-hand advice from someone who has done it himself, ‘Bouncing Back From Redundancy - 12 Steps to Get Your Career and Life Back on Track’ helps you strip the silver lining from the cloud of redundancy and make it work for you. Please click here to visit the 'Bouncing Back From Redundancy' website.

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Book + UK Postage £12.99Book + UK Next Day £14.78Book + International Shipping £21.98