Webinar Details

How to Manage People. A guide for line managers

Evidence suggests that poor management of employees can have detrimental effects on the organisation. Productivity falls, absenteeism and stress rise which all link to rising costs.

It is also said that people don’t leave organisations, they leave people. The line management role is crucial to organisational success. But,

• What are some of the key skills line managers need?
• Where can they find support when needed?
• What can be the impact of a good line manager?
• What support needs to be given to people before they take on line management responsibilities?

This session will focus on the importance of good people management skills within an organisation.

Speaker Profile – Caron Hitchen

Caron has worked in the field of people management for over 20 years both in the private and public sector.

She has worked at Director level in a number of NHS organisations for the last 11 years and is currently Director of Human Resources and Organisation Development for the London Ambulance Service NHS Trust, a Pan London organisation employing over 4,500 staff.

Caron’s specific area of interest is Organisation Development having gained an MSc in People and Organisation Development at the Roffey Park Institute. She is particularly interested in behaviours in the workplace and how these are influenced by “people management” practices recognising the consequences of not paying attention to this vital aspect of a managers role.