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Globis Mediation Group is re-elected

Globis Mediation Group is delighted to have been re-elected to the board of the Civil Mediation Council (CMC) for a second term. 2011 is shaping up to be a very exciting time for the mediation industry, and Globis Mediation Group is very much looking forward to being able to contribute through this role.  


Globis Mediation Group would like to thank all of those that voted.  

How to Prevent Bullying and Harassment in the Workplace

March 14, 2011

The session will cover the following topics:

Definitions:
• What is bullying?
• What is harassment?
• Examples
• Case studies

Equality Act 2010:
• New Employment Act (October 2010)
• Protected characteristics
• Associative discrimination
• Vicarious liability
• Individual responsibility
• New powers for Employment Tribunals

Appropriate and Inappropriate Behaviour:
• Defining respect
• Dignity at work
• Handling difficult conversations
• Being assertive
• Customer expectations
• Individual responsibilities

Where to go for Further Information:
• Company policy and procedure
• Line manager support
• HR support
• Colleague support
• Websites
• Revisit briefing outline


Please click here for further information

How to Manage Difficult Conversations

December 1, 2011

Recently, organisations have been faced with economic uncertainty, budget cuts, rising unemployment, constant change and performance issues. These have increased the need for difficult conversations. The ‘How to’ Managing Difficult Conversations series has been launched in response to a growing demand from managers requesting help to prepare for situations they are facing. It will help you ensure that you get the outcome you want from a conversation you don’t.

“Probably the most informative and educational session of its type I have attended.

A must for all managers and aspiring managers”

Alan Kibbur, New Charter Housing Trust Group, January 2011


Further information

Refresher Course in Workplace Mediation Skills

September 27, 2011 to September 28, 2011

If you have already trained as a workplace and employment mediator and would like an opportunity to further develop your mediation skills and understanding, then this course is for you.

  • You will deepen your knowledge of why relationships break down and how mediation can help parties move from dispute to resolution.
  • You will explore the true costs of conflict and reflect on how the mediator’s style can be adjusted based on the type of individuals involved in the dispute.
  • This course will build on your current skills, whilst challenging you to move out of your comfort zone.

There are also a number of complex case studies that delegates are expected to get to grips with over the 2 days. This course will build on your current skills, whilst challenging you to move out of your comfort zone.


Click here for further information

Understanding Mediation in the Workplace

October 6, 2011 to October 7, 2011

Context
 

Mediation in the workplace is currently one of the fastest growing interest areas for many organisations. Mediation is a highly effective tool for resolving workplace disputes. In April 2009, legislation was introduced to encourage organisations to pursue the early resolution of disputes. However, mediation is still a relatively unknown phenomenon.
 

Aim of the course
 

This two day course will do two things. Firstly it will increase your knowledge and understanding about mediation. Secondly, it will give you the opportunity to practice the skills associated with mediation. These are primarily listening, questioning, and negotiating.


Further information – please click here

Introduction to Mediation in the Workplace

September 7, 2011

On 27th January 2011, the Government announced a three month Consultation on its plan to review workplace dispute resolution processes and employment laws as part of introducing a new Employers Charter. Disputes in the workplace cost time and money. Moreover, disputes can affect morale, reduce productivity and ultimately undermine economic growth. The Government is seeking to encourage employers and employees to work together to resolve disagreements that arise in the workplace.

The Government Consultation paper states ‘We want to help people to help themselves. It makes good sense to preserve the working relationship where possible, and to achieve a swift resolution where it’s not’.
 

The Government is seeking views on measures to:

Achieve more early resolution of workplace disputes so that parties can resolve their own problems, in a way that is fair and equitable for both sides, without having to go to an employment tribunal.

In the consultation, the first proposal states:

‘Mediation – The Government is considering how we might enable greater use of alternative dispute resolution tools such as mediation.’

There has never been a better time to learn more about employment and workplace mediation.


Further information

Practitioner in Workplace Mediation Skills

March 17, 2011 to March 18, 2011

May 19, 2011 to May 20, 2011

September 22, 2011 to September 23, 2011

December 15, 2011 to December 16, 2011

This 2 day course explores how to best utilise mediation skills in an employment and workplace setting. We advise taking this course as the 2nd workplace mediation course after completing the Foundation in workplace mediation skills. Mediation in the workplace is quickly being established as a HR intervention that adds value.

Further information – click here.

Foundation in Workplace Mediation Skills

March 9, 2011 to March 11, 2011

May 10, 2011 to May 12, 2011

September 13, 2011 to September 15, 2011

December 5, 2011 to December 7, 2011

This 3-day course provides delegates with an insight to the skills required to deal with conflict and employment disputes within the business or organisational context. It covers a range of issues giving an introduction to mediation and the use of mediation strategies and approaches within organisations. In particular, it focuses on how the mediation concept works, why it adds value and its likely future as a conflict resolution tool. Delegates will learn about the skills required to deal with conflict effectively and how these ‘everyday skills’ can be used within their own roles to deal with challenging and difficult people issues more effectively.


Further information – please click here

The Next Globis Webinar

February 16, 2011

2:00 PM to 3:00 PM

How unions and management can work together

In 2009, East Sussex County Council announced productivity savings of £500,000 from the implementation of an in-house mediation scheme. The success of the scheme was only made possible because of collaborative working between the unions and management. This included representatives from each being trained together as mediators. This session will focus on how this remarkable achievement happened and how other organisations can learn from what East Sussex did.


For further information, please click here.

Workplace dispute reforms proposed by Government

News Release: 27th January 2011


The Government has announced the details for its plan to review employment laws. They are proposing new plans to improve the way that workplace disputes are resolved as part of an Employer’s Charter. The Charter is part of the Government’s plan to boost confidence in small businesses to recruit new workers and support economic growth.


Prime Minister David Cameron said:


“Today’s announcements on reforms to employment law are among the first conclusions of our government-wide growth review, and highlight our determination to ensure that employment law is no longer seen as a barrier to growth, while making sure that employees and employers are treated fairly.


Giving businesses the confidence to take on somebody new will be a real boost to the economy, and help generate the sustainable business growth we need”.


Clive Lewis, Director of the Globis Mediation Group and author of ‘Resolving conflict at Work’ and ‘The Definitive Guide to Workplace Mediation’said “This is good news. For some time I have said that conflict in the workplace costs money. The Government’s plan to reform the way workplace disputes are handled is timely and will make a make a major contribution to helping the UK economy get back on its feet – particularly for small businesses that employ the majority of the working population in the UK.


Employer’s Charter


The Employer’s Charter has been produced to give employers greater certainty on what steps they can take when handling workplace issues with staff and covers a wide range of employment law scenarios.


Public Consultation


The government is seeking views to on measures to:


  1. Achieve more early resolution of workplace disputes so that parties can resolve their own problems, in a way that is fair and equitable for both sides, without having to go to an employment tribunal.
  2. Ensure that, where parties do need to come to an employment tribunal, the process is as swift, user-friendly and effective as possible.
  3. Help businesses and social enterprise feel more confident about hiring people


The Employer’s Charter aims to correct many of the myths about what an employer is and isn’t able to do in managing their staff fairly and legally.


The Government wants to hear views and opinions on the Employer’s Charter and is encouraging interested parties to engage in the discussion.


The Globis Mediation Group will be engaging with customers to seek views as part of forming its response to the Consultation. For more information, contact on Helen.robinson@globis.co.uk or Tel: 0330 100 0809


About the Globis Mediation Group

 

  • Globis is one of the UK’s leading national providers of workplace mediation services.
  • Globis director, Clive Lewis, is the author of ‘Resolving Conflict at Work and The Definitive Guide to Workplace Mediation’.
  • Globis is a Board member of the Civil Mediation Council.
  • Setting up and managing in-house mediation schemes is a core part of Globis’ service. Globis has recently set up in-house mediation schemes for Queen Mary, University of London, Met Office, a number of NHS Trusts and Local Authorities.


Links: BIS Press Notice




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