Globis Mediation Group is delighted to announce its 2012 mediation training calendar.

The calendar includes all of our popular mediation courses catering for all levels, including those new to the field of mediation with introductory courses, those seeking accredited training and those looking to increase their skills with advanced courses.

New for 2012 

• A residential summer school for accredited mediation training 

• International training dates 

  National Employment and Workplace Mediation Certificate

  7-9 & 13-14 March

  Hong Kong

  21-23 & 29-30 March

  London

  18-20 & 24-25 April

  New York

  16-18 & 24-25 May

  Birmingham

  4-6 July & 12-13 July

  London

  13-18 August (1 day off in week)

  SUMMER SCHOOL

  12-14 & 20-21 September

  London

  5-7 & 13-14 December

  Birmingham

  Foundation in Workplace Mediation Skills

  21-23 March

  London

  16-18 May

  Birmingham

  4-6 July

  London

  12-14 September

  London

  5-7 December

  Birmingham

  Practitioner in Workplace Mediation Skills

  29-30 March

  London

  24-25 May

  Birmingham

  12-13 July

  London

  20-21 September

  London

  13-14 December

  Birmingham

  Introduction to Mediation in the Workplace

  2 March

  Gloucester

  7 September

  London

  Understanding Mediation in the Workplace

  26-27 January

  Gloucester

  4-5 October

  London

  Advanced Practitioner in Workplace Mediation Skills

  30 April - 1 May

  London

  22-23 November

  Gloucester

  Refresher Course in Workplace Mediation Skills

  2-3 February

  London

  27-28 September

  Gloucester

  Workplace Mediation Conversion Course

  29 February - 2 March

  London

  10-12 October

  London

Globis Mediation Group also offers a wide range of non-mediation, in-house courses – specifically delivered to meet the needs of your organisation:

How to Manage Difficult Conversations

How to Prevent Conflict Whilst Implementing Change

Mediation Advocacy

How to Manage Challenging Behaviour (for teachers and social workers)

Leadership and Complexity

Influencing Skills

Conflict Coaching

Teamwork and Collaboration in Diverse Group settings

How to Manage Bullying and Harassment in the Workplace

Leadership and Conflict

How to Learn from Difficult Behaviours

How to Enhance Communication Skills

How to Facilitate Groups and Teams

How to Handle Team Meetings

The Equality Act – Briefing Sessions

Conflict Resolution Skills for HR Professionals and Line Managers

Conflict Management: How to Manage Violence and Aggression

How to Win through Diversity

If you would like further information on any of the above courses, please do not hesitate to contact Helen Robinson on 0330 100 0809 or helen.robinson@globis.co.uk

12 June 2011

Globis Mediation Group is pleased to confirm that its founder Clive Lewis has been recognised in the 2011 Queen’s Birthday Honours list. He has been awarded an Officer of the Order of the British Empire (OBE) for Public Service.

Two main areas have been cited in recognition of his work:

• Chair of the REACH project
• Director of Globis Ltd

During 2006-2009, Clive Lewis chaired a government appointed independent panel that assessed the cost of underachievement of young males from poor socio economic backgrounds.

The ground breaking project identified, for the first time, the true economic cost of underachievement for the group. Taking the areas of Education, Employment and the Criminal Justice System, the research pointed to cost saving opportunities in excess of £24billion. As chair of the REACH panel, Clive reported to the Secretary of State for Communities and Local Government. The primary research included visiting key locations such as London, Manchester, Birmingham, Nottingham and Bristol to engage with local community groups. The government accepted four of the five recommendations, one of which was to launch a national role model programme. The implementation of the programme began within weeks of the report being accepted by government. The objective is to help raise the aspiration levels of those in the said group.

Clive Lewis continued to chair the REACH panel despite experiencing a personal tragedy late in 2006. His father and his wife’s identical twin died within five weeks of each other. Both had suffered lengthy periods of illness.

Clive continues to devote a generous amount of his time to charity work. He is particularly interested in tackling issues related to social mobility and social action.

In a second area, as Founder of the Globis Mediation Group, Clive Lewis has worked tirelessly to raise the profile of mediation in the UK. A commercially trained mediator, he specialises in resolving complex one to one, team, organisational and collective disputes. In 2007, he advised the Gibbon’s Review panel whose work led to the repeal of the statutory 3-step grievance and disciplinary process and the introduction of a revised ACAS Code of Practice. He subsequently advised the Chartered Institute of Personnel and Development on their response to the review.

Globis Mediation Group trains hundreds of new mediators and provides mediators for a myriad of disputes every year, and delivers both preventative and remedial people services for some of the largest organisations in the world. The current economic climate has also prompted an increasing number of organisations to outsource their mediation and dispute resolution provision to Globis.

Clive Lewis has worked closely with members of the workplace mediation community, and has acted as chair of the leading group of UK workplace mediation providers since 2006. He is well known for drawing the business community’s attention to the rising cost of conflict in the workplace, currently running to nearly £30 billion each year. Clive Lewis has also advised other countries such in relation to the development of mediation, recently addressing 400 members of the judiciary from an African country. His exposure at international level is continuing to increase.

He is the author of three books and his fourth book is scheduled to be published later this year. His latest widely acclaimed handbook ‘Difficult Conversations – 10 Steps to Becoming a Tackler Not a Dodger’ was recently featured in The Sunday Times and, along with the accompanying training course, is quickly becoming a runaway success. He is recognised as one of the UK’s leading experts in the field of mediation in the workplace.

Some of the recent disputes he has mediated have included:

• A claim for bullying and harassment amongst a team of 30 health professionals in the NHS

• A sex and race discrimination claim between a chairman and chief executive of a FTSE350 company

• A group of teachers, represented by their trade union, who were discontented with the performance of their headteacher

• A multi-million pound commercial dispute between three organisations in the consumer industry

• A claim for unfair dismissal of a team manager of a high profile UK sports club

• A dispute between two chief executives who had fallen out due to supply chain and fulfilment difficulties as part of a commercial supplier / customer relationship

A former HR director, he continues to work with HR professionals, solicitors and barristers to resolve some of the UK’s most complex disputes.

Clive Lewis’ ability to juggle his day job with giving back to the community and good causes is exemplary. He is a great example of someone who makes an all round contribution.

I would like to congratulate Clive on this recognition of his dedication and tireless work.

Professor Jack Fallow
Director

People Management magazine, the magazine for the Chartered Institute of Personnel and Development, features an article entitled ‘HR urged to spread message on mediation’. The article explores the issue that mediation should form part of the tool kit of line managers, and not just be seen as an HR only function. The business case for mediation, a core part of Globis Mediation Group’s message, is also discussed in the article.

The article features Clive Lewis, Globis Mediation Group’s Founding Director, and takes heed of his comments made during the London launch of his latest book on mediation ‘Win Win; Resolving Workplace Conflict: 12 Stories’. The article also features comments on the topic of increasing the awareness and use of mediation from other speakers at the launch. They include Leigh Lafever-Ayer, corporate HR manager, UK and Ireland at Enterprise Rent-a-Car and Mike Emmott from the CIPD.

The full article can be found by clicking here.

November 23, 2011 to November 24, 2011

There has never been a better time to improve your skills as an employment and workplace mediator. If you have already trained as a mediator and would like an opportunity to sharpen and expand your mediation skills and understanding, then this course is for you. With mediation on the coalition government’s agenda, awareness of the benefits of mediation is spreading and demand for mediation skills is escalating. This course will enhance your mediation dexterity and increase your confidence of handling complex disputes. Delegates of this course will leave more confident and better equipped to successfully handle the most challenging of mediation situations.

For more information about this course and to book your place, please click here:

Globis Mediation Group’s Founding Director Clive Lewis has written a helpful handbook for dealing with difficult conversations.

Recent research indicates that over 70% of line managers struggle with difficult conversations.

The advice inside leads readers to proactively deal with difficult issues quickly, enabling you to remain positive and move on.

In ‘Difficult Conversations – 10 Steps to Becoming a Tackler not a Dodger’, straight to the point guidance and easy read extracts put you in the best position to negotiate your way through awkward situations, situations that otherwise could develop into daunting and time consuming issues if they are avoided.

The ten steps in the handbook fall into ‘before’, ‘during’ and ‘after’ categories that encourage suitable preparation, courageous implementation and the maintenance of the positive attitude required to be a tackler. In the current climate where workplace conflict reduces productivity and costs organisations hundreds of thousands of pounds, this handbook can help to provide huge savings.

Read the full Sunday Times Article here.

The consultation, conducted by the Department for Business, Skills & Innovation (BIS) and the Ministry of Justice’s Tribunals Service, is a significant first step in taking forward the Government’s review of employment law. The Government is seeking views on measures to:

• achieve more early resolution of workplace disputes so that parties can resolve their own problems, in a way that is fair and equitable for both sides, without having to go to an employment tribunal
• ensure that, where parties do need to come to an employment tribunal, the process is as swift, user-friendly and effective as possible; and
• help businesses and social enterprises feel more confident about hiring people

Please click here to read Globis Mediation Group’s response to the Government’s consultation on resolving workplace disputes.

Globis Mediation Group is delighted to announce its partnership with the Chartered Institute of Arbitrators (CIArb). CIArb has selected Globis to be its sole provider of workplace mediation training. The institute has 12,000 members in over 100 countries and is a not-for-profit, UK registered charity working in the public interest through an international network of branches. It has a global membership of individuals who have professional training in private dispute resolution. CIArb exists for the global promotion, facilitation and development of all forms of private dispute resolution to maximise the contribution that dispute resolution practitioners make.

Globis, led by Clive Lewis MCIArb, will deliver the workplace mediation training courses within CIArb’s unique Mediation Pathway, which offers a complete route for the beginner to the experienced practitioner. 

There are various courses to choose from which include a 1 day introduction course, a full 5 day training course and a 3 day conversion course designed for those who are trained civil/commercial mediators, looking to add workplace and employment mediation to their portfolio.

The courses will be: 

• Workplace Mediation Conversion course 

• Workplace Mediation Training 

• Workplace Mediation Accreditation Assessment

• Introduction to Workplace Mediation 

For further information please visit www.ciarb.org

Due to popular demand, Globis Mediation Group has scheduled a further training course in London. 

The National Employment and Workplace Mediation Certificate is Globis’ flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.

Please click here for further information.

News release

7^th March 2011

New Charter Housing Trust Group partners with Globis Mediation Group

Globis Mediation Group has been chosen by New Charter Housing Trust Group to provide training to a selection of its managers on having difficult conversations. Managing difficult conversations is now the most popular non mediation training course run by Globis. Globis has designed this training course to help delegates understand that difficult conversations do not need to be as daunting as they appear, and highlights the benefits that managing difficult conversations can bring to them as individuals, and to their organisation. The course focuses on teaching delegates how to manage difficult conversations, still achieve business objectives and keep important relationships intact.

The first session was delivered in January 2011, and a further day of training will be delivered in April. Delegates from the January course came to the session with a range of experience of having difficult conversations and all left with their existing skills developed and refined having thoroughly enjoyed the interactive day. Jane Blackburn, Director of Organisational Transformation from the New Charter Housing Trust Group commented “We already have highly skilled managers throughout the company and this training has been designed to complement that high skill-base. Thankfully, difficult conversations are something of a rarity here at New Charter, but this training will ensure that when managers need to have them, they are well equipped to do so”.

Clive Lewis, Director of Globis Mediation Group, is delighted to be supporting New Charter Housing Trust Group with this training and commented: “Working with New Charter Housing Trust Group has been an absolute pleasure. We are delighted to be supporting them with this training that will offer real results to their individual managers, and the wider organisation. Recent research suggests that 60% of line managers feel unable to have difficult conversations that in the current economic climate are becoming an increasingly common part of managers’ roles. This unwillingness to tackle problematic issues, from addressing a poor performer who is dragging the department down to dealing with a conflict that has arisen between two colleagues, often has a derogatory effect on individual and team morale, which, if left unchecked, often then leads to reduced productivity and output, which has an obvious knock on effect for the company as a whole.”

Note to editors:

About New Charter Housing Group

• New Charter formed as the new landlords to own and manage homes transferred from Tameside Metropolitan Borough Council in Greater Manchester in March 2000. Then, it was Britain’s biggest Large Scale Voluntary Transfer. Now, with a turnover of £59million a year, a stock of 18,600 homes and a workforce of over 800, New Charter is one of the largest Registered Social Landlords based in the North West.

• New Charter is the first housing association in the country to sponsor an Academy, a new type of school. It opened on two campuses in Ashton-under-Lyne in September 2008.

• Best Companies rated New Charter a three star “extraordinary” organisation in 2010. We are one of just 50 companies in Britain holding this accreditation and one of only two housing organisations. Best Companies uses a ‘Michelin style’ star rating for organisations that demonstrate high levels of employee engagement. Based on staff feedback, organisations receive a Best Companies index score which determines their star rating compared to a fixed standard. 

About Globis  

• Globis is one of the UK’s leading national providers of people management and mediation training services specialising in helping companies to build better relationships in the workplace and operate in both the public and private sectors.

• Globis launched its ‘how to’ series of course based on the requirements of managers – they include ‘how to prevent bullying and harassment’, ‘how to win through diversity’ and ‘how to manage challenging behaviour’.

• Globis director, Clive Lewis, is the author of ‘The Definitive Guide to Workplace Mediation’ and his second book on stories of conflict is due to be published in May 2011.

For more information or to request an interview call Helen Robinson on 0330 100 0809 or email Helen.robinson@globis.co.uk

Globis Mediation Group is delighted to have been re-elected to the board of the Civil Mediation Council (CMC) for a second term. 2011 is shaping up to be a very exciting time for the mediation industry, and Globis Mediation Group is very much looking forward to being able to contribute through this role.  

Globis Mediation Group would like to thank all of those that voted.