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Archive for the '2009' Category

NICE advises employers to tackle work stress

NICE

5 November 2009: The National Institute for Health and Clinical Excellence (NICE) has advised employers to do more to tackle the effects of stress in the workplace.


The cost of work-related mental illness is reported to be £28bn per year – a quarter of the UK’s total sick bill. Nice advised that there are a number of simple steps that organisations can take to prevent stress levels increasing. Part of the problem, they said, lay with the relationship between line managers and direct reports.


Globis MD, Clive Lewis said “Poor working relationships can have a negative impact on productivity and can cause employees to regularly call in sick. Giving feedback, praise, setting objectives and reviewing performance can all help to manage the stress levels faced by today’s workers. Globis has been working hard to help organisations understand more about building better relationships and managing stress in the workplace”.


The Chartered Institute of Personnel and Development recently produced a survey which revealed that a quarter of UK workers describe their mental health as moderate or poor, yet nearly all continued to work regularly.


Dame Carol Black, the government national director for health, who produced a report calling on employers to take more of an interest in the health of their workforce, welcomed the recommendations.


The Confederation of British Industry said that many organisations have set up staff support schemes in recent years.


To view a clip from Professor Mike Kelly, director for Public Helath, NICE please click here.    

The BBC interview Clive Lewis to gain an insight into key tactics used in Mediation

30 October 2009 – News Release:BBC


This week, Clive Lewis, Globis founder and MD was interviewed for an article on the BBC’s website. The article, entitled “Doing deals between angry parties” outlines what mediation is and explains some of the key tactics employed to get a successful outcome.

After negotiations between Royal Mail and the Communication Workers Union (CWU) failed to reach agreement despite three days of talks being attended by the TUC’s Brendan Barber, the latest postal strikes are in full swing. Clive, an experienced mediator himself, who has settled hundreds of cases, said that disputes can have several different issues, some not entirely related to the main bone of contention. Pay, working hours and plans for modernisation might all play a part. Something like the issues among the CWU and Royal Mail.

Mediation is used to solve thousands of cases across the UK. There are a number of important key points to follow for a mediation to be successful. Neutral venues to both parties have obvious advantages in creating the right atmosphere; the mediator also operates neutrally in their role. The mediator does not express any views as to the merits of a case being put forward by each side. Their role is to ensure that the parties reach as full an understanding as possible of the strengths and weaknesses of their own and their opponent’s cases. The mediator will guide parties to a point where ideally they reach a settlement.

 

To view the full article click here


Note to Editors:

  •  Globis is one of the UK’s leading providers of workplace mediation services
  •  Globis founder and director, Clive Lewis is a Board member of the Civil Mediation Council and author of ‘The Definitive Guide to Mediation at Work’
  • A new ACAS code of practice introducing mediation for the first time was introduced in April 2009
  • Globis recently trained 16 mediators at East Sussex County Council leading to the implementation of an in-house mediation scheme which has delivered cost savings of £500,000 in one year. East Sussex County Council is on the short list for the CIPD 2009 awards for the introduction of the scheme.

For more information please call Clive Lewis or Jack Fallow on 0800 345 7703 or email info@globis.co.uk

BBC interview Clive Lewis live on the role of mediation in the Royal Mail Dispute

Clive Lewis Wake up to Money live interview link

29 October 2009 – News Release:

This morning, Globis founder and MD Clive Lewis, was interviewed live on BBC Radio 5’s Wake Up to Money show. Yesterday, the Communication Workers Union (CWU) informed its members that strikes would be going ahead from today. Both sides have indicated a willingness to engage in dialogue, but sticking points appear to be preventing progress.

Clive Lewis talked about the benefits that mediation brings when parties are in dispute. He discussed how mediators work hard to establish the interests of the parties and attempt to close any gaps.


 

What is the dispute about?

In 2007, the two sides agreed a Pay and Modernisation agreement. The agreement had 4 phases. The CWU says that Royal Mail has carried out 3 of the 4 planned phases. The 4th phase is proving to be more difficult to work through. The main sticking points appear to be about the organisations plans for modernisation and the potential impact on job security. Royal Mail is losing £170m per year through a drop in the number of letters and parcels being delivered. To respond to this decline, a number of staffing cuts are being proposed. Royal made a profit in 2008 for the first time in 20 years.


 

What strike action is planned?

  • At 4.00am today, 44, 000 staff in mail centres, delivery units in mail centres, network logistic drivers and garage staff walked out
  • Tomorrow, staff at centres in Plymouth, Stockport and Stoke will go on strike
  • On Saturday, 77,000 delivery and collection staff will walk out

Mediation is a process that is future focussed. It is less concerned about who is right or wrong. It is more concerned about solving problems so that they don’t occur again. Mediation is used to solve thousands of disputes in the UK every year and succeeds in around 90% of cases. You can listen to the live interview by clicking here. The interview starts 20 minutes into the programme.

 

Note to Editors:

  • Globis is one of the UK’s leading providers of workplace mediation services
  • Globis founder and director, Clive Lewis is a Board member of the Civil Mediation Council and Author of ‘The Definitive Guide to Mediation at Work’
  • A new ACAS code of practice introducing mediation for the first time was introduced in April 2009
  • Globis recently trained 16 mediators at East Sussex County Council leading to the implementation of an in-house mediation scheme which has delivered cost savings of £500,000 in one year. East Sussex County Council is on the short list for the CIPD 2009 awards for the introduction of the scheme.

For more information please call Clive Lewis or Jack Fallow on 0800 345 7703 or email info@globis.co.uk


Sir Stuart Rose supports the benefits of mediation in the workplace

9 October 2009:


News Release


Yesterday (8 October 2009), Sir Stuart Rose, Executive Chairman of Marks and Spencer, appeared on the panel of BBC Question Time.  A member of the audience asked the panel a question about Anton de Beke’s recent comments. In case you have missed the commentary on the case here is a summary. Anton de Beke is a current contestant on the BBC Strictly Come Dancing TV show. There have been calls for de Beke to be sacked after it was claimed that he called his partner Laila Rouass a “Paki”. A statement was issued saying that “The BBC does not condone offensive language in the workplace. Anton de Beke has apologised unreservedly to Laila Rouass who has accepted his apology. The BBC has received hundreds of complaints.


Sir Stuart Rose spoke about the many difficulties faced by organisations to manage relationships in the workplace. He went on to say that mediation is a useful tool to help solve workplace disputes. Sir Stuart is one of the UK’s most trusted, admired and respected business leaders. His comments will be of huge benefit to the industry where the business case for mediation is not yet fully recognised.


Globis has been one of the UK’s leading mediation providers to promote the business case for mediation. Conflict costs the UK in excess of £24bn per year. In many cases, line managers are spending 20% of their time managing issues associated with conflict.


Globis founder and director, Clive Lewis said “I welcome Sir Stuart Rose’s comments. Those in the mediation industry can talk about its benefits, but when a leading business man such as Sir Stuart Rose refers to mediation in such a positive way, it adds weight. Hopefully workplaces across the UK will respond to Sir Stuart Rose’s comments by beginning or increasing the use of mediation”. 


Ends:


9 October 2009


Note to Editors:


  • Globis is one of the UK’s leading providers of workplace mediation services
  • Globis founder and director, Clive Lewis is a Board member of the Civil Mediation Council and Author of ‘The Definitive Guide to Mediation at Work’
  • A new ACAS code of practice introducing mediation for the first time was introduced in April 2009
  • Globis recently trained 16 mediators at East Sussex County Council leading to the implementation of an in-house mediation scheme which has delivered cost savings of £500,000 in one year. East Sussex County Council is on the short list for the CIPD 2009 awards for the introduction of the scheme.


For more information please call Clive Lewis or Jack Fallow on 0800 345 7703

Increase in Vento damages

5 October 2009: The Employment Appeal Tribunal has given its judgement in the case of Da’Bell V NSPCC. In the decision, HHJ McMullen QC has increased Vento damages, which are awarded for injury to feelings in discrimination cases. The increases are as follows:


  • Lower Band: Increase from £5,000 to £6,000
  • Middle Band: Increase from £15,000 to £18,000
  • Upper Band: Increase from £25,000 TO £30,000


The Vento principle is often used during mediation of cases involving an element of discrimination. It can help parties think about what might happen in the event that their dispute isn’t settled during mediation.


The judgement was handed down on 29 September 2009 and is effective immediately.

Kevin Keegan: ‘There are no winners’

5 October 2009: Kevin Keegan has stated that there were ‘no winners’ in his dispute with Newcastle United owner – Mike Ashley. Keegan, who won his claim for constructive dismissal and £2m in compensation but said that he felt like a loser as he was no longer the manager of a club he loved. Keegan looked on the judgement as vindication but felt that the loss of his job – as well as Newcastle losing their premier League statues – meant that no one had emerged unscathed.


The dispute was typical of the type if fall outs that happen in organisations up and down the UK every day. In summary, it transpired that the Clubs Executive Director – Dennis Wise forced the signing of a player on Keegan.


In the workplace, it is always beneficial to have up front difficult discussions with colleagues. When relationships break down, mediation can be a tool that allows all parties to achieve a win-win. Mediation allows for all parties to have a say and express what they wan and why they want it.


Globis is encouraging executives across all line manages to realise the benefits of mediation and collaboration to help reduce the £24bn per year bill that comes from conflict being present in the workplace.   

Coaching remains a key tool during recession

5 October 2009: Research carried out by the CIPD has indicated that organisations have continued to invest in Coaching despite the downturn. The Taking the Temperature of Coaching survey indicated that more employers (90%) are using coaching than might be expected in the economic current economic climate.


John McGurk, CIPD adviser, learning and development, said “Instances of coaching revealed by the survey were higher than expected with 90% of organisations doing it. This is a reflection of less money for training”. He continued that the survey may also reflect a reappraisal and re-labelling of other management practices. A majority of survey respondents (70%) said that they have increased or maintained their coaching spend. Most coaching was for performance management and leadership development. There is now a trend towards performance-based coaching.”


The survey found that a majority of organisations evaluate the impact of coaching. Globis is experiencing a surge in the number of coaching assignments it is undertaking. Globis is also providing more training for people who want to become accredited coaches as part of its ILM Accredited courses.    


To view more on the CIPD research, please click here:

Stressed NHS worker gets life-long compensation

5 October 2009:  The Department of Health has ordered Sandwell and West Birmingham Trust to pay a health worker £370, 550 plus an additional £24,000 per year for every year of his life following a claim he made that working for the NHS caused him stress. The former employee retired more than 13 years ago.


There is an ongoing dispute about who is responsible for paying the compensation as the original Trust was disbanded in 2002.


Clive Lewis of Globis said “This is another example that shows the importance of building better relationships in the workplace. It is important for organisations to get the balance between task and people management right. Employees are much more likely to resort to litigation now than they would have been, perhaps as recently as 5 years ago.


The business case for these principles has been proven. Organisations that are putting preventative HR solutions in place are already experiencing benefits. One benefit is where management does not have to devote any time to dealing with litigation issues”.


For more on the compensation claim, please click here:

2008/9 Employment Tribunal Statistics published

2 October 2009: The 2008/9 Employment Tribunal Statistics were published on 30th September. Some highlights from the statistics are that:


  • The maximum amount awarded was £1, 353,432 (Race Claim)
  • There was a 20% increase in the number of claims accepted
  • The number of unfair dismissal, redundancy pay and breach of contract claims went up
  • The number of Working time, equal pay and sex discrimination claims fell
  • Costs were awarded in 367 (0.2%) cases
  • The average award for costs was £2470
  • The EAT rejected over 50% of all Appeals for the first time


For more information and to download a copy of the report please click here:

Globis supports International Day of Peace

1 September 2009: Globis is delighted to announce its support for the International Day of Peace. The United Nations International Day of Peace – marked every year on September 21st – is a global day of recognition when individuals, communities, nations and governments highlight efforts to end conflict and promote peace.

Established by U.N resolution in 1982, ‘Peace Day’ has grown to include millions of people around the world who participate in all kinds of events, large and small.

For more about the International Day of Peace, please click here.

International Day of Peace

International Day of Peace




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