October 11, 2011

8:15 AM to 9:45 AM

Date: 11^th October

Time: 8.15 for 8.45

Duration: One hour

Location: London, W1J 6QA

Cost: FREE

We are delighted to announce that in partnership with Harvey Nash, we will be hosting a breakfast briefing session on the hot topic of managing difficult conversations.

A recent survey revealed that 60% of managers avoid having difficult conversations. With organisations facing economic uncertainty, budget cuts, rising unemployment, constant change and performance issues, the need for having difficult conversations is increasing. 

This hour long session will focus on exploring the implications to organisations of managers dodging uncomfortable discussions and the benefits of tackling difficult conversations.  Clive Lewis OBE, author of ‘Difficult Conversations, 10 Steps to Becoming a Tackler not a Dodger’ will outline the 10 practical steps he has devised that can be taken to manage challenging conversations effectively -

All attendees will be given a complimentary copy of the handbook and the audio book. The handbook has proven itself to be a vital desktop support tool for managers in a variety of organisations across the UK. The handbook forms the basis of a training course developed by Globis Mediation Group that is part of a ‘how to’ series of workshops for managers.

Spaces are limited, so please contact Helen Robinson on 0330 100 0809 or Helen.robinson@globis.co.uk to reserve your place.

A light breakfast buffet and refreshments will be served.

June 29, 2011 to July 1, 2011

July 7, 2011 to July 8, 2011

September 13, 2011

September 22, 2011 to September 23, 2011

December 5, 2011 to December 7, 2011

December 15, 2011 to December 16, 2011

The National Employment and Workplace Mediation Certificate is Globis’ flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.

September 29, 2011

This one day course will help you understand that difficult conversations do not need to be as daunting as they appear, and will highlight the benefits that managing difficult conversations can bring to you as an individual, and to the organisation. You will learn how to manage difficult conversations, still achieve business objectives and keep important relationships intact.

By the end of the session delegates will have learned 10 practical steps to enable them to address difficult issues and tackle potentially awkward situations.

Content

Full course content can be found by clicking here

October 12, 2011 to October 14, 2011

There has never been a better time to train as an employment and workplace mediator. Globis Mediation Group began running the Workplace Mediation Conversion Course in 2010 and has quickly established an enviable reputation in the marketplace for the quality of the course.

The business case for mediation in the workplace is compelling and an increasing number of civil/commercial trained mediators are adding workplace and employment related mediation to their portfolio. 

For more information about this course, and to book your place, please click here

November 23, 2011 to November 24, 2011

There has never been a better time to improve your skills as an employment and workplace mediator. If you have already trained as a mediator and would like an opportunity to sharpen and expand your mediation skills and understanding, then this course is for you. With mediation on the coalition government’s agenda, awareness of the benefits of mediation is spreading and demand for mediation skills is escalating. This course will enhance your mediation dexterity and increase your confidence of handling complex disputes. Delegates of this course will leave more confident and better equipped to successfully handle the most challenging of mediation situations.

For more information about this course and to book your place, please click here:

June 29, 2011

June 30, 2011

July 1, 2011

July 7, 2011

July 8, 2011

Due to popular demand, Globis Mediation Group has scheduled a further training course in London. 

The National Employment and Workplace Mediation Certificate is Globis’ flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.

Please click here for further information.

March 14, 2011

The session will cover the following topics:

Definitions:
• What is bullying?
• What is harassment?
• Examples
• Case studies

Equality Act 2010:
• New Employment Act (October 2010)
• Protected characteristics
• Associative discrimination
• Vicarious liability
• Individual responsibility
• New powers for Employment Tribunals

Appropriate and Inappropriate Behaviour:
• Defining respect
• Dignity at work
• Handling difficult conversations
• Being assertive
• Customer expectations
• Individual responsibilities

Where to go for Further Information:
• Company policy and procedure
• Line manager support
• HR support
• Colleague support
• Websites
• Revisit briefing outline

Please click here for further information

December 1, 2011

Recently, organisations have been faced with economic uncertainty, budget cuts, rising unemployment, constant change and performance issues. These have increased the need for difficult conversations. The ‘How to’ Managing Difficult Conversations series has been launched in response to a growing demand from managers requesting help to prepare for situations they are facing. It will help you ensure that you get the outcome you want from a conversation you don’t.

Further information

September 27, 2011 to September 28, 2011

If you have already trained as a workplace and employment mediator and would like an opportunity to further develop your mediation skills and understanding, then this course is for you.

• You will deepen your knowledge of why relationships break down and how mediation can help parties move from dispute to resolution.
• You will explore the true costs of conflict and reflect on how the mediator’s style can be adjusted based on the type of individuals involved in the dispute.
• This course will build on your current skills, whilst challenging you to move out of your comfort zone.

There are also a number of complex case studies that delegates are expected to get to grips with over the 2 days. This course will build on your current skills, whilst challenging you to move out of your comfort zone.

Click here for further information

October 6, 2011 to October 7, 2011

Context
 

Mediation in the workplace is currently one of the fastest growing interest areas for many organisations. Mediation is a highly effective tool for resolving workplace disputes. In April 2009, legislation was introduced to encourage organisations to pursue the early resolution of disputes. However, mediation is still a relatively unknown phenomenon.
 

Aim of the course
 

This two day course will do two things. Firstly it will increase your knowledge and understanding about mediation. Secondly, it will give you the opportunity to practice the skills associated with mediation. These are primarily listening, questioning, and negotiating.

Further information – please click here

September 7, 2011

On 27th January 2011, the Government announced a three month Consultation on its plan to review workplace dispute resolution processes and employment laws as part of introducing a new Employers Charter. Disputes in the workplace cost time and money. Moreover, disputes can affect morale, reduce productivity and ultimately undermine economic growth. The Government is seeking to encourage employers and employees to work together to resolve disagreements that arise in the workplace.

The Government Consultation paper states ‘We want to help people to help themselves. It makes good sense to preserve the working relationship where possible, and to achieve a swift resolution where it’s not’.
 

The Government is seeking views on measures to:

Achieve more early resolution of workplace disputes so that parties can resolve their own problems, in a way that is fair and equitable for both sides, without having to go to an employment tribunal.

In the consultation, the first proposal states:

‘Mediation – The Government is considering how we might enable greater use of alternative dispute resolution tools such as mediation.’

There has never been a better time to learn more about employment and workplace mediation.

Further information

March 17, 2011 to March 18, 2011

May 19, 2011 to May 20, 2011

September 22, 2011 to September 23, 2011

December 15, 2011 to December 16, 2011

This 2 day course explores how to best utilise mediation skills in an employment and workplace setting. We advise taking this course as the 2nd workplace mediation course after completing the Foundation in workplace mediation skills. Mediation in the workplace is quickly being established as a HR intervention that adds value.

Further information – click here.

March 9, 2011 to March 11, 2011

May 10, 2011 to May 12, 2011

September 13, 2011 to September 15, 2011

December 5, 2011 to December 7, 2011

This 3-day course provides delegates with an insight to the skills required to deal with conflict and employment disputes within the business or organisational context. It covers a range of issues giving an introduction to mediation and the use of mediation strategies and approaches within organisations. In particular, it focuses on how the mediation concept works, why it adds value and its likely future as a conflict resolution tool. Delegates will learn about the skills required to deal with conflict effectively and how these ‘everyday skills’ can be used within their own roles to deal with challenging and difficult people issues more effectively.

Further information – please click here

February 16, 2011

2:00 PM to 3:00 PM

How unions and management can work together

In 2009, East Sussex County Council announced productivity savings of £500,000 from the implementation of an in-house mediation scheme. The success of the scheme was only made possible because of collaborative working between the unions and management. This included representatives from each being trained together as mediators. This session will focus on how this remarkable achievement happened and how other organisations can learn from what East Sussex did.

For further information, please click here.

November 3, 2010

19th October 2010:  Wednesday 3^rd November is National Stress Awareness Day and to mark the occasion, Globis Mediation Group is offering free half day employee stress awareness training sessions. During the session, participants will learn what stress and well-being are and how strategies can be developed to help them deal with pressures and demands to avoid them causing unnecessary stress.  The training includes:

• How to recognise your own signs of stress
• How to identifying coping strategies you may already use and find ways of developing these further
• Training in diaphragmatic breathing techniques (which can be used anywhere at any time to bring calm to an individual)
• Techniques based on brief cognitive behaviour therapy to find helpful, realistic ways of reacting to situations
• How to understand your own role and responsibilities in managing the stress and wellbeing levels for you and your team

For further details please contact Helen Robinson on 0330 100 0809 or helen.robinson@globis.co.uk

To go to the Health & Safety Executive website to view more on the event please click here  

November 10, 2010

9:00 AM to 1:00 PM

Globis Mediation Group and EEF will be hosting a joint mediation seminar on 10^th November 2010

Summary:

It is estimated that workplace conflict costs £24bn a year, with some line managers spending more than a day a week managing associated issues such as sickness absence, grievances and litigation and poor employee engagement, quality and customer relations issues. The business case for managing the risk of conflict and using mediation – a very effective tool – is compelling.

To book your place, click here:

Who should attend Mediation: controlling the risk and cost of workplace conflict?

This half-day seminar will be of particular benefit to HR professionals with responsibility for shaping the company’s response to employment problems.

What are the benefits of attending Mediation: controlling the risk and cost of workplace conflict?

Delegates will:

• Understand how the mediation process works
• Understand how mediation fits with an organisation’s existing processes and procedures (including discipline, grievance and harassment procedures)
• Evaluate the potential savings to the business of using this tool
• Appreciate from case studies what the benefits and pitfalls are

Date & Location:

November 10 2010, EEF Birmingham

Price:               [£95.00 (excl VAT) – EEF members

[£110.00 (excl VAT) - non-members

This seminar is being held in partnership with EEF. To book your place, click here:

About EEF: EEF is a manufacturers’ organisation, supporting more than 5500 businesses across the UK. EEF have a unique combination of business services, government representation and industry intelligence. No other organisation is better placed to provide the skills, knowledge and networks they need to thrive.

July 19, 2010

8:30 AM to 10:00 AM

Date: 19^th July

Time: 8.30 for a 9.00 start

Duration: 1 hour

Location: London

Cost: FREE

Speakers: Teresa Heys and Natalie Beswetherick OBE (Chartered Institute of Physiotherapy)

Modern business demands high quality performance, short response times, long working hours and heavy workloads.

• Stress affects one in five of the working population
• It is now the single biggest cause of sickness absence in the UK
• It costs UK industry £3.7 billion each year
• Four out of five European managers are concerned about stress in the workplace

It makes sense to take the best care of your employees and their psychological needs – not just to comply with legislation, but also to inspire greater engagement, efficiency and productivity. Globis are delivering this free briefing session to give you the facts on managing stress within your organisation.

The Globis briefing session will cover:

• Why organisations should manage stress and wellbeing from humanitarian, economic, legal and publicity perspectives
• Recent cases of work related stress
• The legal position, including the Hatton propositions and brief case law
• Health and Safety Executive’s Management Standards risk assessment approach
• Why ‘buy-in’ from all involved in the organisation is important
• The relevance of policies which cover all aspects of managing stress and wellbeing
• The importance of training for all managers and employees
• The correlation between stress and musculoskeletal problems
• How Globis can help with policies, training, stress and wellbeing risk assessments and one-to-one stress management for specific events

A light breakfast buffet will be served.

To ensure your place at this session please call on 0330 100 0809 or email Helen.robinson@globis.co.uk

July 6, 2010

July 20, 2010

September 17, 2010

September 28, 2010

26th May 2010: In the summer of 2010, Clive Lewis will be conducting a new series of Mediation Master Class sessions. You should register for these sessions if you want to learn more about the world of mediation, improve your mediation skills, want to become a mediator or want to set up or enhance your own mediation practice. The sessions focus mainly on workplace and employment mediation but will also touch on other important areas of mediation.  

The Master Class series will be split into 4 different sessions. These are:

1. Mediation in the broader context

2. Overview of conflict and working with difficult parties

3. Complexity and overcoming blockages in mediation

4. How to set up or enhance your own mediation practice

For more information and to register please click here:

The Mediation Master Class dates are July 6, 20 and September 17 and 28.

February 5, 2012

12:52 PM

June 3, 2010 to June 4, 2010

November 25, 2010 to November 26, 2010

If you have already trained as a workplace and employment mediator and would like an opportunity to further develop your mediation skills and understanding, then this course is for you.

• You will deepen your knowledge of why relationships break down and how mediation can help parties move from dispute to resolution.
• You will explore the true costs of conflict and reflect on how the mediator’s style can be adjusted based on the type of individuals involved in the dispute.
• This course will build on your current skills, whilst challenging you to move out of your comfort zone.

This course is particularly useful if you are considering workplace mediation as a career option (similar to operating as a coach), want to be better positioned to help organisations understand the big picture, or simply want to become a better mediator.

To view more information about this course click here.

March 23, 2010 to March 24, 2010

April 15, 2010 to April 16, 2010

October 7, 2010 to October 8, 2010

This course is ideal for lawyers or anyone who has trained as a civil/commercial mediator who would like to add workplace to their mediation portfolio. There are a number of differences when mediating employment and workplace related disputes; this course will equip you with the skills needed to mediate these types of disputes effectively.

In this course you will:

•  Learn about the differences between employment and workplace mediation.
• Learn how to apply the appropriate mediation skills for workplace disputes.
• Learn about the 7 step commissioning process.
• Understand the key phrases and terms used during workplace mediation.
• Learn how to link the mediation to organisation practices
• Understand how to apply the business case for workplace mediation.
• Learn how to calculate the cost of conflict for an organisation.
• Learn how to draft a workplace related settlement agreement
• Have the opportunity to practice by using real-life case studies.

To view more information about this course click here.

February 5, 2012

12:52 PM

March 22, 2010 to March 23, 2010

September 28, 2010 to September 29, 2010

If you have already trained as a workplace and employment mediator but have not yet had sufficient practise and would like an opportunity to “refresh” your skills, then this course is for you. 2010 is likely to bring a significant increase in the number if workplace mediations being commissioned. This course will help you prepare for the upturn.

• You will revisit the theory behind mediation and look at some of the topics covered in the 5 day National Employment and Workplace Mediation Certificate course (or a recognised equivalent).
• You will use new case studies to revive your skills as a mediator.

 To view more information on this course click here.

February 3, 2010 to February 5, 2010

March 17, 2010 to March 18, 2010

May 12, 2010 to May 13, 2010

Coaching and Leadership Mentoring are playing an increasingly important role in todays organisation. Our ILM accredited coaching courses are helping hundreds of line managers improve their on job effectiveness. If you;

Then this course is for you.  Registering for the programme couldn’t be easier. Please click here for more information on the course or here to register on-line.

Programme dates are: 3-5 February, 17-18 March, 12-13 May 2010

Cost: £2780 (includes all workshops, tutorials, and assessment marking) plus £150 ILM registration fee payable on booking.

Location: Gloucester

ILM Membership

All registered delegates automatically become studying members of the ILM for one year and can enjoy a range of member benefits accessible through the ILM website. Successful completion of the Level 7 qualification provides eligibility for Associate Membership of the ILM. To see more on the ILM, please click here: www.i-l-m.com

December 2, 2009 to December 4, 2009

December 10, 2009 to December 11, 2009

The National Employment and Workplace Mediation Certificate is our flagship course and the UK’s benchmark for employment and workplace mediation training.  During 2009 we will train over 500 people to become accredited mediators. To view more information and to book a place on our December course please click here:

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.

November 11, 2009 to November 13, 2009

November 19, 2009 to November 20, 2009

The National Employment and Workplace Mediation Certificate is our flagship course and the UK’s benchmark for employment and workplace mediation training. During 2009 we will train over 500 people to become accredited mediators. To view more information and to book a place on the November course, please click here:

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more information about our in-house courses.

October 7, 2009 to October 9, 2009

October 19, 2009 to October 20, 2009

The National Employment and Workplace Mediation Certificate is our flagship course and the UK’s benchmark for employment and workplace mediation training.  During 2009 we will train over 500 people to become accredited mediators. To view more information and to book a place on our October course please click here:

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.

November 4, 2009 to November 6, 2009

January 6, 2010 to January 7, 2010

February 3, 2010 to February 5, 2010

Institute of Leadership & Management

Coaching and Leadership Mentoring are playing an increasingly important role in todays organisation. Our ILM accredited coaching courses are helping hundreds of line managers improve their on job effectiveness. If you;

Then this course is for you.  Registering for the programme couldn’t be easier. Please click here for more information on the course or here to register on-line.

Programme dates are: 4-6 November, 6-7 January, 3-4 March 2010

Additional dates: 3-5 February, 17-18 March, 12-13 May 2010

Cost: £2780 (includes all workshops, tutorials, and assessment marking) plus £150 ILM registration fee payable on booking.

Location: London

ILM Membership

All registered delegates automatically become studying members of the ILM for one year and can enjoy a range of member benefits accessible through the ILM website. Successful completion of the Level 7 qualification provides eligibility for Associate Membership of the ILM. To see more on the ILM, please click here: www.i-l-m.com

September 16, 2009

September 28, 2009 to September 29, 2009

The National Employment and Workplace Mediation Certificate is our flagship course and the UK’s benchmark for employment and workplace mediation training.  During 2009 we will train over 500 people to become accredited mediators. To view more information and to book a place on our September course please click here:

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.

September 29, 2009 to September 30, 2009

November 4, 2009 to November 5, 2009

January 13, 2010 to January 15, 2010

ILM

Coaching and Leadership Mentoring are playing an increasingly important role in todays organisation. Our ILM accredited coaching courses are helping hundreds of line managers improve their on job effectiveness. If you;

Then this course is for you.  Registering for the programme couldn’t be easier. Please click here for more information on the course.

Programme dates are: 29/30 September 2009, 4/5 November 2009, 27-29 January 2010

Cost: £2780 (includes all workshops, tutorials, and assessment marking) plus £150 ILM registration fee payable on booking.

Location: Gloucester

ILM Membership

All registered delegates automatically become studying members of the ILM for one year and can enjoy a range of member benefits accessible through the ILM website. Successful completion of the Level 7 qualification provides eligibility for Associate Membership of the ILM. To see more on the ILM, please click here: www.i-l-m.com

September 8, 2009

Would you like to find out more about mediation in the workplace? Then, this course is for you. The one day programme will help you understand why mediation has become such a highly talked about topic. During the day you will learn about both the theory and practical application of mediation. The day also includes viewing material from the widely acclaimed Globis Mediation Training DVD.  You will also hear about a range of case studies. To view more information please click here: http://www.globis.co.uk/services/ld-introduction-to-mediation.php

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.

July 1, 2009 to July 3, 2009

July 9, 2009 to July 10, 2009

The National Employment and Workplace Mediation Certificate is our flagship course and the UK’s benchmark for employment and workplace mediation training.  During 2009 we will train over 500 people to become accredited mediators. To view more information and to book a place on our December course please click here: http://www.globis.co.uk/services/ld-empandworkplacemediationcertificate.php

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.

June 12, 2009

Would you like to find out more about mediation in the workplace? Then, this course is for you. The one day programme will help you understand why mediation has become such a highly talked about topic. During the day you will learn about both the theory and practical application of mediation. The day also includes viewing material from the widely acclaimed Globis Mediation Training DVD.  You will also hear about a range of case studies. To view more information please click here: http://www.globis.co.uk/services/ld-introduction-to-mediation.php

This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.

February 10, 2009

10:00 AM to 11:00 AM

Michael Gibbons - A Review of Employment Dispute Regulation in Great Britain

In June 08, Globis begun hosting a series of quarterly webinars designed to help HR professionals and organisations prepare for a major change in employment legislation. Globis is the first accredited workplace mediation provider to undertake this initiative.

In a short space of time these webinars have set the benchmark for providing knowledge and advice on mediation in the workplace. We are delighted that Michael Gibbons, Author, Independent Review of Employment Dispute Resolution will be joining us for our third webinar series at 10.00am on Tuesday 10th February 2009.

Please click here to register for the session: http://mediazone.brighttalk.com/event/Globis/0b1ec36692-2091-intro?TID=website

As part of the Gibbons review, organisations are being encouraged to seek the early resolution of workplace disputes which will save hundreds of thousands of pounds. One of the main tools that organisations are being encouraged to use to seek early resolution is workplace mediation.

The free 45 minute sessions use latest Web based technology to brief delegates from the comfort of their own desks.

One delegate commented ” I am now a big fan of Webinars! It was excellent and the most effective use of viewers’ time”.

Clive Lewis stated ”I am delighted that once again, Globis is leading the field in helping organisations incorporate workplace mediation and build better relationships at work. We are aware of the pressures on people’s time so utilised technology to maximise learning and productivity.”

To view the Webinars that took place in June and October 08, please click on either of the links below:

http://mediazone.brighttalk.com/comm/Globis/5e39914bcc-10376-1854-10174

http://mediazone.brighttalk.com/comm/Globis/38e0988471-8525-1854-8149