June 29, 2011 to July 1, 2011

July 7, 2011 to July 8, 2011

September 13, 2011

September 22, 2011 to September 23, 2011

December 5, 2011 to December 7, 2011

December 15, 2011 to December 16, 2011

The National Employment and Workplace Mediation Certificate is Globis’ flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.

This one day course will help you understand that difficult conversations do not need to be as daunting as they appear, and will highlight the benefits that managing difficult conversations can bring to you as an individual, and to the organisation. You will learn how to manage difficult conversations, still achieve business objectives and keep important relationships intact.

By the end of the session delegates will have learned 10 practical steps to enable them to address difficult issues and tackle potentially awkward situations.

Content

Full course content can be found by clicking here

October 12, 2011 to October 14, 2011

There has never been a better time to train as an employment and workplace mediator. Globis Mediation Group began running the Workplace Mediation Conversion Course in 2010 and has quickly established an enviable reputation in the marketplace for the quality of the course.

The business case for mediation in the workplace is compelling and an increasing number of civil/commercial trained mediators are adding workplace and employment related mediation to their portfolio. 

For more information about this course, and to book your place, please click here

November 23, 2011 to November 24, 2011

There has never been a better time to improve your skills as an employment and workplace mediator. If you have already trained as a mediator and would like an opportunity to sharpen and expand your mediation skills and understanding, then this course is for you. With mediation on the coalition government’s agenda, awareness of the benefits of mediation is spreading and demand for mediation skills is escalating. This course will enhance your mediation dexterity and increase your confidence of handling complex disputes. Delegates of this course will leave more confident and better equipped to successfully handle the most challenging of mediation situations.

For more information about this course and to book your place, please click here:

Due to popular demand, Globis Mediation Group has scheduled a further training course in London. 

The National Employment and Workplace Mediation Certificate is Globis’ flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.

Please click here for further information.

The session will cover the following topics:

Definitions:
• What is bullying?
• What is harassment?
• Examples
• Case studies

Equality Act 2010:
• New Employment Act (October 2010)
• Protected characteristics
• Associative discrimination
• Vicarious liability
• Individual responsibility
• New powers for Employment Tribunals

Appropriate and Inappropriate Behaviour:
• Defining respect
• Dignity at work
• Handling difficult conversations
• Being assertive
• Customer expectations
• Individual responsibilities

Where to go for Further Information:
• Company policy and procedure
• Line manager support
• HR support
• Colleague support
• Websites
• Revisit briefing outline

Please click here for further information

Recently, organisations have been faced with economic uncertainty, budget cuts, rising unemployment, constant change and performance issues. These have increased the need for difficult conversations. The ‘How to’ Managing Difficult Conversations series has been launched in response to a growing demand from managers requesting help to prepare for situations they are facing. It will help you ensure that you get the outcome you want from a conversation you don’t.

Further information

September 27, 2011 to September 28, 2011

If you have already trained as a workplace and employment mediator and would like an opportunity to further develop your mediation skills and understanding, then this course is for you.

• You will deepen your knowledge of why relationships break down and how mediation can help parties move from dispute to resolution.
• You will explore the true costs of conflict and reflect on how the mediator’s style can be adjusted based on the type of individuals involved in the dispute.
• This course will build on your current skills, whilst challenging you to move out of your comfort zone.

There are also a number of complex case studies that delegates are expected to get to grips with over the 2 days. This course will build on your current skills, whilst challenging you to move out of your comfort zone.

Click here for further information

October 6, 2011 to October 7, 2011

Context
 

Mediation in the workplace is currently one of the fastest growing interest areas for many organisations. Mediation is a highly effective tool for resolving workplace disputes. In April 2009, legislation was introduced to encourage organisations to pursue the early resolution of disputes. However, mediation is still a relatively unknown phenomenon.
 

Aim of the course
 

This two day course will do two things. Firstly it will increase your knowledge and understanding about mediation. Secondly, it will give you the opportunity to practice the skills associated with mediation. These are primarily listening, questioning, and negotiating.

Further information – please click here

On 27th January 2011, the Government announced a three month Consultation on its plan to review workplace dispute resolution processes and employment laws as part of introducing a new Employers Charter. Disputes in the workplace cost time and money. Moreover, disputes can affect morale, reduce productivity and ultimately undermine economic growth. The Government is seeking to encourage employers and employees to work together to resolve disagreements that arise in the workplace.

The Government Consultation paper states ‘We want to help people to help themselves. It makes good sense to preserve the working relationship where possible, and to achieve a swift resolution where it’s not’.
 

The Government is seeking views on measures to:

Achieve more early resolution of workplace disputes so that parties can resolve their own problems, in a way that is fair and equitable for both sides, without having to go to an employment tribunal.

In the consultation, the first proposal states:

‘Mediation – The Government is considering how we might enable greater use of alternative dispute resolution tools such as mediation.’

There has never been a better time to learn more about employment and workplace mediation.

Further information