Globis Mediation Group is delighted to announce its 2012 mediation training calendar.
The calendar includes all of our popular mediation courses catering for all levels, including those new to the field of mediation with introductory courses, those seeking accredited training and those looking to increase their skills with advanced courses.
New for 2012
National Employment and Workplace Mediation Certificate
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7-9 & 13-14 March
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Hong Kong
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21-23 & 29-30 March
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London
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18-20 & 24-25 April
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New York
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16-18 & 24-25 May
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Birmingham
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4-6 July & 12-13 July
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London
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13-18 August (1 day off in week)
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SUMMER SCHOOL
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12-14 & 20-21 September
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London
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5-7 & 13-14 December
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Birmingham
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Globis Mediation Group also offers a wide range of non-mediation, in-house courses – specifically delivered to meet the needs of your organisation:
How to Manage Difficult Conversations
How to Prevent Conflict Whilst Implementing Change
Mediation Advocacy
How to Manage Challenging Behaviour (for teachers and social workers)
Leadership and Complexity
Influencing Skills
Conflict Coaching
Teamwork and Collaboration in Diverse Group settings
How to Manage Bullying and Harassment in the Workplace
Leadership and Conflict
How to Learn from Difficult Behaviours
How to Enhance Communication Skills
How to Facilitate Groups and Teams
How to Handle Team Meetings
The Equality Act – Briefing Sessions
Conflict Resolution Skills for HR Professionals and Line Managers
Conflict Management: How to Manage Violence and Aggression
How to Win through Diversity
If you would like further information on any of the above courses, please do not hesitate to contact Helen Robinson on 0330 100 0809 or helen.robinson@globis.co.uk
People Management magazine, the magazine for the Chartered Institute of Personnel and Development, features an article entitled ‘HR urged to spread message on mediation’. The article explores the issue that mediation should form part of the tool kit of line managers, and not just be seen as an HR only function. The business case for mediation, a core part of Globis Mediation Group’s message, is also discussed in the article.
The article features Clive Lewis, Globis Mediation Group’s Founding Director, and takes heed of his comments made during the London launch of his latest book on mediation ‘Win Win; Resolving Workplace Conflict: 12 Stories’. The article also features comments on the topic of increasing the awareness and use of mediation from other speakers at the launch. They include Leigh Lafever-Ayer, corporate HR manager, UK and Ireland at Enterprise Rent-a-Car and Mike Emmott from the CIPD.
The full article can be found by clicking here.
November 23, 2011 to November 24, 2011
There has never been a better time to improve your skills as an employment and workplace mediator. If you have already trained as a mediator and would like an opportunity to sharpen and expand your mediation skills and understanding, then this course is for you. With mediation on the coalition government’s agenda, awareness of the benefits of mediation is spreading and demand for mediation skills is escalating. This course will enhance your mediation dexterity and increase your confidence of handling complex disputes. Delegates of this course will leave more confident and better equipped to successfully handle the most challenging of mediation situations.
For more information about this course and to book your place, please click here:
Globis Mediation Group’s Founding Director Clive Lewis has written a helpful handbook for dealing with difficult conversations.
Recent research indicates that over 70% of line managers struggle with difficult conversations.
The advice inside leads readers to proactively deal with difficult issues quickly, enabling you to remain positive and move on.
In ‘Difficult Conversations – 10 Steps to Becoming a Tackler not a Dodger’, straight to the point guidance and easy read extracts put you in the best position to negotiate your way through awkward situations, situations that otherwise could develop into daunting and time consuming issues if they are avoided.
The ten steps in the handbook fall into ‘before’, ‘during’ and ‘after’ categories that encourage suitable preparation, courageous implementation and the maintenance of the positive attitude required to be a tackler. In the current climate where workplace conflict reduces productivity and costs organisations hundreds of thousands of pounds, this handbook can help to provide huge savings.
Read the full Sunday Times Article here.
The consultation, conducted by the Department for Business, Skills & Innovation (BIS) and the Ministry of Justice’s Tribunals Service, is a significant first step in taking forward the Government’s review of employment law. The Government is seeking views on measures to:
- achieve more early resolution of workplace disputes so that parties can resolve their own problems, in a way that is fair and equitable for both sides, without having to go to an employment tribunal
- ensure that, where parties do need to come to an employment tribunal, the process is as swift, user-friendly and effective as possible; and
- help businesses and social enterprises feel more confident about hiring people
Please click here to read Globis Mediation Group’s response to the Government’s consultation on resolving workplace disputes.
Globis Mediation Group is delighted to announce its partnership with the Chartered Institute of Arbitrators (CIArb). CIArb has selected Globis to be its sole provider of workplace mediation training. The institute has 12,000 members in over 100 countries and is a not-for-profit, UK registered charity working in the public interest through an international network of branches. It has a global membership of individuals who have professional training in private dispute resolution. CIArb exists for the global promotion, facilitation and development of all forms of private dispute resolution to maximise the contribution that dispute resolution practitioners make.
Globis, led by Clive Lewis MCIArb, will deliver the workplace mediation training courses within CIArb’s unique Mediation Pathway, which offers a complete route for the beginner to the experienced practitioner.
There are various courses to choose from which include a 1 day introduction course, a full 5 day training course and a 3 day conversion course designed for those who are trained civil/commercial mediators, looking to add workplace and employment mediation to their portfolio.
The courses will be:
• Workplace Mediation Conversion course
• Workplace Mediation Training
• Workplace Mediation Accreditation Assessment
• Introduction to Workplace Mediation
For further information please visit www.ciarb.org
June 29, 2011
June 30, 2011
July 1, 2011
July 7, 2011
July 8, 2011
Due to popular demand, Globis Mediation Group has scheduled a further training course in London.
The National Employment and Workplace Mediation Certificate is Globis’ flagship course and runs in two units over 5 days as 2 blocks of 3 and 2 days. It provides delegates with the skills needed to become an accredited workplace mediator. Employment mediation refers to post termination disputes. Workplace mediation refers to disputes where there is an ongoing employment relationship. Many mediation providers only train in workplace mediation skills. Our course will equip you to mediate both employment and workplace disputes.
Please click here for further information.
News release
7th March 2011
New Charter Housing Trust Group partners with Globis Mediation Group
Globis Mediation Group has been chosen by New Charter Housing Trust Group to provide training to a selection of its managers on having difficult conversations. Managing difficult conversations is now the most popular non mediation training course run by Globis. Globis has designed this training course to help delegates understand that difficult conversations do not need to be as daunting as they appear, and highlights the benefits that managing difficult conversations can bring to them as individuals, and to their organisation. The course focuses on teaching delegates how to manage difficult conversations, still achieve business objectives and keep important relationships intact.
The first session was delivered in January 2011, and a further day of training will be delivered in April. Delegates from the January course came to the session with a range of experience of having difficult conversations and all left with their existing skills developed and refined having thoroughly enjoyed the interactive day. Jane Blackburn, Director of Organisational Transformation from the New Charter Housing Trust Group commented “We already have highly skilled managers throughout the company and this training has been designed to complement that high skill-base. Thankfully, difficult conversations are something of a rarity here at New Charter, but this training will ensure that when managers need to have them, they are well equipped to do so”.
Clive Lewis, Director of Globis Mediation Group, is delighted to be supporting New Charter Housing Trust Group with this training and commented: “Working with New Charter Housing Trust Group has been an absolute pleasure. We are delighted to be supporting them with this training that will offer real results to their individual managers, and the wider organisation. Recent research suggests that 60% of line managers feel unable to have difficult conversations that in the current economic climate are becoming an increasingly common part of managers’ roles. This unwillingness to tackle problematic issues, from addressing a poor performer who is dragging the department down to dealing with a conflict that has arisen between two colleagues, often has a derogatory effect on individual and team morale, which, if left unchecked, often then leads to reduced productivity and output, which has an obvious knock on effect for the company as a whole.”
Note to editors:
About New Charter Housing Group
- New Charter formed as the new landlords to own and manage homes transferred from Tameside Metropolitan Borough Council in Greater Manchester in March 2000. Then, it was Britain’s biggest Large Scale Voluntary Transfer. Now, with a turnover of £59million a year, a stock of 18,600 homes and a workforce of over 800, New Charter is one of the largest Registered Social Landlords based in the North West.
- New Charter is the first housing association in the country to sponsor an Academy, a new type of school. It opened on two campuses in Ashton-under-Lyne in September 2008.
- Best Companies rated New Charter a three star “extraordinary” organisation in 2010. We are one of just 50 companies in Britain holding this accreditation and one of only two housing organisations. Best Companies uses a ‘Michelin style’ star rating for organisations that demonstrate high levels of employee engagement. Based on staff feedback, organisations receive a Best Companies index score which determines their star rating compared to a fixed standard.
About Globis
- Globis is one of the UK’s leading national providers of people management and mediation training services specialising in helping companies to build better relationships in the workplace and operate in both the public and private sectors.
- Globis launched its ‘how to’ series of course based on the requirements of managers – they include ‘how to prevent bullying and harassment’, ‘how to win through diversity’ and ‘how to manage challenging behaviour’.
- Globis director, Clive Lewis, is the author of ‘The Definitive Guide to Workplace Mediation’ and his second book on stories of conflict is due to be published in May 2011.
For more information or to request an interview call Helen Robinson on 0330 100 0809 or email Helen.robinson@globis.co.uk
Globis Mediation Group is delighted to have been re-elected to the board of the Civil Mediation Council (CMC) for a second term. 2011 is shaping up to be a very exciting time for the mediation industry, and Globis Mediation Group is very much looking forward to being able to contribute through this role.
Globis Mediation Group would like to thank all of those that voted.
The session will cover the following topics:
Definitions:
• What is bullying?
• What is harassment?
• Examples
• Case studies
Equality Act 2010:
• New Employment Act (October 2010)
• Protected characteristics
• Associative discrimination
• Vicarious liability
• Individual responsibility
• New powers for Employment Tribunals
Appropriate and Inappropriate Behaviour:
• Defining respect
• Dignity at work
• Handling difficult conversations
• Being assertive
• Customer expectations
• Individual responsibilities
Where to go for Further Information:
• Company policy and procedure
• Line manager support
• HR support
• Colleague support
• Websites
• Revisit briefing outline
Please click here for further information
