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Resolving Conflict in the NHS National Conference – Secure your place today

Bookings are now being taken for this National Conference for Chairs, Chief Executives, Nursing Directors, Medical Directors and HR Directors

Numbers are limited so click below to:


Date: 11 October 2017

Time: 10am – 4pm

Location: Central London

Address: One Birdcage Walk, Westminster

Chair: Chris Hopson, CEO NHS Providers

For: Chairs, Chief Executives, Medical Directors, HR Directors

Cost: £295

Conflict in the NHS is on the increase. Chief Executives are devoting more and more time to dealing with conflict scenarios. Leaders and the workforce are facing immense amounts of pressure. This has an impact on costs, management time, employee satisfaction, productivity, sickness and absence levels and patient care. There is a growing body of evidence highlighting the link between conflict and the patient experience.

This conference is a ‘must attend’ event for Trust Chairs, Chief Executives, Medical Directors, Nursing Directors and HR Directors. The vital themes of workforce, quality and money will be discussed throughout the day. Attendees will hear from senior executives in the NHS and industry leaders in the field of conflict resolution. This will include a presentation on groundbreaking research about Mediation and Organisation Diagnosis in the NHS. The conference will explore areas such as:

  • Should the management of conflict be a governance issue?
  • The average time it takes for a conflict situation to be resolved in the NHS
  • The cost of conflict in the NHS
  • The impact of conflict on the workforce
  • The impact of conflict on quality
  • The impact of conflict on patient care
  • The background to the recent shift from NHS Litigation to NHS Resolution
  • Best practice examples of managing conflict in the NHS
  • The challenge of chronic embitterment
  • How to nip conflict situations in the bud sooner rather than later

Delegates will be offered the recently developed Conflict in the NHS toolkit to assist key leaders.


Secure your place online now

Download the event flyer and offline booking form

For more information call 0330 100 0809,


or visit


nhs providers

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