This course is ideal for lawyers or anyone who has trained as a civil/commercial mediator who would like to add workplace to their mediation portfolio. There are a number of differences when mediating employment and workplace related disputes; this course will equip you with the skills needed to mediate these types of disputes effectively.

In this course you will:

•  Learn about the differences between employment and workplace mediation.
• Learn how to apply the appropriate mediation skills for workplace disputes.
• Learn about the 7 step commissioning process.
• Understand the key phrases and terms used during workplace mediation.
• Learn how to link the mediation to organisation practices
• Understand how to apply the business case for workplace mediation.
• Learn how to calculate the cost of conflict for an organisation.
• Learn how to draft a workplace related settlement agreement
• Have the opportunity to practice by using real-life case studies.

To view more information about this course click here.