30 October 2009 – News Release:
This week, Clive Lewis, Globis founder and MD was interviewed for an article on the BBC’s website. The article, entitled “Doing deals between angry parties” outlines what mediation is and explains some of the key tactics employed to get a successful outcome.
After negotiations between Royal Mail and the Communication Workers Union (CWU) failed to reach agreement despite three days of talks being attended by the TUC’s Brendan Barber, the latest postal strikes are in full swing. Clive, an experienced mediator himself, who has settled hundreds of cases, said that disputes can have several different issues, some not entirely related to the main bone of contention. Pay, working hours and plans for modernisation might all play a part. Something like the issues among the CWU and Royal Mail.
Mediation is used to solve thousands of cases across the UK. There are a number of important key points to follow for a mediation to be successful. Neutral venues to both parties have obvious advantages in creating the right atmosphere; the mediator also operates neutrally in their role. The mediator does not express any views as to the merits of a case being put forward by each side. Their role is to ensure that the parties reach as full an understanding as possible of the strengths and weaknesses of their own and their opponent’s cases. The mediator will guide parties to a point where ideally they reach a settlement.
To view the full article click here
Note to Editors:
- Globis is one of the UK’s leading providers of workplace mediation services
- Globis founder and director, Clive Lewis is a Board member of the Civil Mediation Council and author of ‘The Definitive Guide to Mediation at Work’
- A new ACAS code of practice introducing mediation for the first time was introduced in April 2009
- Globis recently trained 16 mediators at East Sussex County Council leading to the implementation of an in-house mediation scheme which has delivered cost savings of £500,000 in one year. East Sussex County Council is on the short list for the CIPD 2009 awards for the introduction of the scheme.
For more information please call Clive Lewis or Jack Fallow on 0800 345 7703 or email info@globis.co.uk
February 5, 2012
12:12 PM
June 3, 2010 to June 4, 2010
November 25, 2010 to November 26, 2010
If you have already trained as a workplace and employment mediator and would like an opportunity to further develop your mediation skills and understanding, then this course is for you.
- You will deepen your knowledge of why relationships break down and how mediation can help parties move from dispute to resolution.
- You will explore the true costs of conflict and reflect on how the mediator’s style can be adjusted based on the type of individuals involved in the dispute.
- This course will build on your current skills, whilst challenging you to move out of your comfort zone.
This course is particularly useful if you are considering workplace mediation as a career option (similar to operating as a coach), want to be better positioned to help organisations understand the big picture, or simply want to become a better mediator.
To view more information about this course click here.
March 23, 2010 to March 24, 2010
April 15, 2010 to April 16, 2010
October 7, 2010 to October 8, 2010
This course is ideal for lawyers or anyone who has trained as a civil/commercial mediator who would like to add workplace to their mediation portfolio. There are a number of differences when mediating employment and workplace related disputes; this course will equip you with the skills needed to mediate these types of disputes effectively.
In this course you will:
- Learn about the differences between employment and workplace mediation.
- Learn how to apply the appropriate mediation skills for workplace disputes.
- Learn about the 7 step commissioning process.
- Understand the key phrases and terms used during workplace mediation.
- Learn how to link the mediation to organisation practices
- Understand how to apply the business case for workplace mediation.
- Learn how to calculate the cost of conflict for an organisation.
- Learn how to draft a workplace related settlement agreement
- Have the opportunity to practice by using real-life case studies.
To view more information about this course click here.
February 5, 2012
12:12 PM
March 22, 2010 to March 23, 2010
September 28, 2010 to September 29, 2010
If you have already trained as a workplace and employment mediator but have not yet had sufficient practise and would like an opportunity to “refresh” your skills, then this course is for you. 2010 is likely to bring a significant increase in the number if workplace mediations being commissioned. This course will help you prepare for the upturn.
- You will revisit the theory behind mediation and look at some of the topics covered in the 5 day National Employment and Workplace Mediation Certificate course (or a recognised equivalent).
- You will use new case studies to revive your skills as a mediator.
To view more information on this course click here.
29 October 2009 – News Release:
This morning, Globis founder and MD Clive Lewis, was interviewed live on BBC Radio 5’s Wake Up to Money show. Yesterday, the Communication Workers Union (CWU) informed its members that strikes would be going ahead from today. Both sides have indicated a willingness to engage in dialogue, but sticking points appear to be preventing progress.
Clive Lewis talked about the benefits that mediation brings when parties are in dispute. He discussed how mediators work hard to establish the interests of the parties and attempt to close any gaps.
What is the dispute about?
In 2007, the two sides agreed a Pay and Modernisation agreement. The agreement had 4 phases. The CWU says that Royal Mail has carried out 3 of the 4 planned phases. The 4th phase is proving to be more difficult to work through. The main sticking points appear to be about the organisations plans for modernisation and the potential impact on job security. Royal Mail is losing £170m per year through a drop in the number of letters and parcels being delivered. To respond to this decline, a number of staffing cuts are being proposed. Royal made a profit in 2008 for the first time in 20 years.
What strike action is planned?
- At 4.00am today, 44, 000 staff in mail centres, delivery units in mail centres, network logistic drivers and garage staff walked out
- Tomorrow, staff at centres in Plymouth, Stockport and Stoke will go on strike
- On Saturday, 77,000 delivery and collection staff will walk out
Mediation is a process that is future focussed. It is less concerned about who is right or wrong. It is more concerned about solving problems so that they don’t occur again. Mediation is used to solve thousands of disputes in the UK every year and succeeds in around 90% of cases. You can listen to the live interview by clicking here. The interview starts 20 minutes into the programme.
Note to Editors:
- Globis is one of the UK’s leading providers of workplace mediation services
- Globis founder and director, Clive Lewis is a Board member of the Civil Mediation Council and Author of ‘The Definitive Guide to Mediation at Work’
- A new ACAS code of practice introducing mediation for the first time was introduced in April 2009
- Globis recently trained 16 mediators at East Sussex County Council leading to the implementation of an in-house mediation scheme which has delivered cost savings of £500,000 in one year. East Sussex County Council is on the short list for the CIPD 2009 awards for the introduction of the scheme.
For more information please call Clive Lewis or Jack Fallow on 0800 345 7703 or email info@globis.co.uk
February 3, 2010 to February 5, 2010
March 17, 2010 to March 18, 2010
May 12, 2010 to May 13, 2010
Coaching and Leadership Mentoring are playing an increasingly important role in todays organisation. Our ILM accredited coaching courses are helping hundreds of line managers improve their on job effectiveness. If you;
Are a senior leader or manager who wants to strengthen your skills in coaching and/or mentoring
Are working in a learning and development or training role and want to extend your expertise, increase your credibility and benchmark your skills
Want to generate a coaching culture and/or implement coaching in your organisation and need a foundation to support you
Are currently working in a coaching or mentoring role and wish to enhance your skills and formalise your experience with a qualification
Then this course is for you. Registering for the programme couldn’t be easier. Please click here for more information on the course or here to register on-line.
Programme dates are: 3-5 February, 17-18 March, 12-13 May 2010
Cost: £2780 (includes all workshops, tutorials, and assessment marking) plus £150 ILM registration fee payable on booking.
Location: Gloucester
ILM Membership
All registered delegates automatically become studying members of the ILM for one year and can enjoy a range of member benefits accessible through the ILM website. Successful completion of the Level 7 qualification provides eligibility for Associate Membership of the ILM. To see more on the ILM, please click here: www.i-l-m.com
December 2, 2009 to December 4, 2009
December 10, 2009 to December 11, 2009
The National Employment and Workplace Mediation Certificate is our flagship course and the UK’s benchmark for employment and workplace mediation training. During 2009 we will train over 500 people to become accredited mediators. To view more information and to book a place on our December course please click here:
This course is also available on an in-house basis, subject to a minimum of 4 delegates attending. Please contact us for more informaion about our in-house courses.
9 October 2009:
News Release
Yesterday (8 October 2009), Sir Stuart Rose, Executive Chairman of Marks and Spencer, appeared on the panel of BBC Question Time. A member of the audience asked the panel a question about Anton de Beke’s recent comments. In case you have missed the commentary on the case here is a summary. Anton de Beke is a current contestant on the BBC Strictly Come Dancing TV show. There have been calls for de Beke to be sacked after it was claimed that he called his partner Laila Rouass a “Paki”. A statement was issued saying that “The BBC does not condone offensive language in the workplace. Anton de Beke has apologised unreservedly to Laila Rouass who has accepted his apology. The BBC has received hundreds of complaints.
Sir Stuart Rose spoke about the many difficulties faced by organisations to manage relationships in the workplace. He went on to say that mediation is a useful tool to help solve workplace disputes. Sir Stuart is one of the UK’s most trusted, admired and respected business leaders. His comments will be of huge benefit to the industry where the business case for mediation is not yet fully recognised.
Globis has been one of the UK’s leading mediation providers to promote the business case for mediation. Conflict costs the UK in excess of £24bn per year. In many cases, line managers are spending 20% of their time managing issues associated with conflict.
Globis founder and director, Clive Lewis said “I welcome Sir Stuart Rose’s comments. Those in the mediation industry can talk about its benefits, but when a leading business man such as Sir Stuart Rose refers to mediation in such a positive way, it adds weight. Hopefully workplaces across the UK will respond to Sir Stuart Rose’s comments by beginning or increasing the use of mediation”.
Ends:
9 October 2009
Note to Editors:
- Globis is one of the UK’s leading providers of workplace mediation services
- Globis founder and director, Clive Lewis is a Board member of the Civil Mediation Council and Author of ‘The Definitive Guide to Mediation at Work’
- A new ACAS code of practice introducing mediation for the first time was introduced in April 2009
- Globis recently trained 16 mediators at East Sussex County Council leading to the implementation of an in-house mediation scheme which has delivered cost savings of £500,000 in one year. East Sussex County Council is on the short list for the CIPD 2009 awards for the introduction of the scheme.
For more information please call Clive Lewis or Jack Fallow on 0800 345 7703
5 October 2009: The Employment Appeal Tribunal has given its judgement in the case of Da’Bell V NSPCC. In the decision, HHJ McMullen QC has increased Vento damages, which are awarded for injury to feelings in discrimination cases. The increases are as follows:
- Lower Band: Increase from £5,000 to £6,000
- Middle Band: Increase from £15,000 to £18,000
- Upper Band: Increase from £25,000 TO £30,000
The Vento principle is often used during mediation of cases involving an element of discrimination. It can help parties think about what might happen in the event that their dispute isn’t settled during mediation.
The judgement was handed down on 29 September 2009 and is effective immediately.
5 October 2009: Kevin Keegan has stated that there were ‘no winners’ in his dispute with Newcastle United owner – Mike Ashley. Keegan, who won his claim for constructive dismissal and £2m in compensation but said that he felt like a loser as he was no longer the manager of a club he loved. Keegan looked on the judgement as vindication but felt that the loss of his job – as well as Newcastle losing their premier League statues – meant that no one had emerged unscathed.
The dispute was typical of the type if fall outs that happen in organisations up and down the UK every day. In summary, it transpired that the Clubs Executive Director – Dennis Wise forced the signing of a player on Keegan.
In the workplace, it is always beneficial to have up front difficult discussions with colleagues. When relationships break down, mediation can be a tool that allows all parties to achieve a win-win. Mediation allows for all parties to have a say and express what they wan and why they want it.
Globis is encouraging executives across all line manages to realise the benefits of mediation and collaboration to help reduce the £24bn per year bill that comes from conflict being present in the workplace.
