The Definitive Guide to Workplace Mediation

15 July 2009: The widely-acclaimed Definitive Guide to Workplace Mediation and Managing Conflict at Work, written by Clive Lewis continues to be a sought after book. Last week, a large order for the book came in from South Africa. The book has also been ordered by practitioners in America, Germany and the Isle of Man.

Lord Hastings of Scarisbrick CBE , International Director of Diversity and Citizenship at KPMG says “This book is timely. As organisations look for opportunities to save money and build trust, this book offers great advice”.

 

Alison Brimelow, President of the European Patent Office says: “This book is an excellent guide: ground in reality. Understanding that mediation and conflict resolution are effective techniques can be learned the hard way or with help like this. I wish it had been available earlier in my career”.

In the UK, copies of the book have also been purchased by the Department for Business, Innovation and Skills. The book is available in the Departments resource centre as a reference guide that can be accessed by the Departments staff.

 To order your copy of the book, please click here:

Workplaces are changing. Strategies for building relationships and preventing conflict at work are gaining importance.